Director, Revenue Operations

Director, Revenue Operations LocationNew York CityEmployment TypeFull timeLocation TypeOn-siteDepartmentSalesCompensationOn Target Earnings $190K – $220K • Offers Equity • Offers BonusOur CompanyArch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.The RoleWe are hiring a Director of Revenue Operations to lead and scale the Revenue Operations function at Arch. In this role, you will oversee the systems, processes, reporting, and strategic infrastructure that power our go-to-market organization across Sales, Marketing, and Business Development.This role sits at the center of the GTM engine – helping drive organizational scale through data-driven decision making, territory and account design, sales operations, and cross-functional alignment. This is a highly strategic and hands-on leadership role for someone who enjoys building systems, coaching teams, and helping high-growth organizations scale efficiently.What You’ll DoServe as the hands-on owner of Revenue Operations, driving strategy and execution across sales, marketing, and partnerships while building scalable processes and systems to support company growthMentor, coach, and develop a team of 2–3 direct reports while building a high-performing and collaborative RevOps culturePartner closely with leadership across GTM, Finance, and Operations to help shape business strategy and drive scale across the organizationOwn weekly, monthly, and quarterly GTM reporting and ensure timely, accurate, and actionable business insights across the funnelAct as the primary administrator and architect for the GTM technology stack, including Salesforce and related systemsDrive strategic initiatives including: territory planning, account segmentation, target addressable market analysis, and overall sales operationsHelp optimize the structure of the GTM organization as the business scalesBuild and maintain scalable operational processes, systems, and reporting infrastructure across the revenue organizationDevelop competitive account lists and identify opportunities to improve GTM efficiency and effectivenessEnsure RevOps systems and workflows operate as a well-oiled machine across teamsPartner cross-functionally with Sales, Marketing, Partnerships, Finance, Product, and Leadership teams to improve alignment and executionWhat We’re Looking For7+ years of Revenue Operations experience, including significant hands-on ownership of Salesforce, forecasting, GTM systems, analytics, and process designExperience leading and managing high-performing RevOps or GTM Operations teamsStrong strategic thinking capabilities paired with a willingness to execute in the detailsDeep understanding of GTM operations in a B2B SaaS or high-growth technology environmentProven ability to build scalable reporting infrastructure and operational processesStrong analytical...