Senior Sales Product Specialist

Skip to main contentThis website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Privacy PolicyDeclineAccept CookiesEnglishSign InSenior Sales Product Specialist page is loadedSenior Sales Product SpecialistApplyremote typeHybridlocationsSão Paulo, Braziltime typeFull timeposted onPosted 29 Days Agojob requisition idR34103Job DescriptionWe are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS space.  In this role, you will be instrumental in expanding our Employee Service account base by building strong relationships with key-decision makers and introducing innovative solutions to new customers. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk's impact.What You’ll Be Doing:Positioning Employee Service Use Cases: Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges. Engage buyers by showcasing the value and impact of our solutions for enhancing employee experiences.Collaborative Sales Support: Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure. Support sellers in uncovering client needs, building compelling value propositions, and driving momentum throughout the sales process.ROI Analysis and Business Assessment: Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions. Employee Service Subject Matter Expertise: Provide subject matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions and have a deep understanding of ES ideal customer profiles and customer buying journey.Quota Accountability: Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.Feedback Loop with Product Development: Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.What You Bring to the Role:BA/BS degree or equivalent experience requiredMinimum of 10 years of experience in HR / IT Service & Operations Management At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.Ability to understand broad, macro-level business HR / IT needs for prospective clients.We are looking for a hybrid SE/Salesperson feeling confortable demoing and having some level of technical depth.Excellent communication and interpersonal skills.Ability to travel to customer locations.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global...