Founding Product Manager

Founding Product Manager Share job Share this job on XShare this job on LinkedIn Apply now Founding Product Manager At Thoughtly we're looking for a founding Product Manager to join our team. Full-time · New York About Thoughtly Thoughtly is the voice agent platform built specifically for revenue teams in higher education, mortgage, insurance, and other high-consideration consumer industries. When hundreds — sometimes thousands — of inbound leads arrive every month, most teams can only consistently follow up with a fraction. Thoughtly's agents call, text, book meetings, and log everything back to your CRM, turning every lead into a real conversation. Enterprise teams at 2U, Siemens, and Nomad are augmenting their outbound teams with Thoughtly, with customers seeing close rates jump from 16% to 38% on their lowest-rated leads. This is a once-in-a-generation opportunity to build for a $1T annual market. Voice was just the beginning — Thoughtly is building the first fully autonomous CRM. It doesn't just track work — it does the work. The system of record becomes the system of action. This seed-stage rocket ship is backed by top investors like Armory Square Ventures, Afore, and Greycroft. About the role We're looking for a Founding Product Manager to own how Thoughtly shows up in the market — the positioning, the narrative, the competitive edge that turns prospects into believers. This role will be the connective tissue between customers, engineering, design, sales, and leadership. You'll be the voice of the customer internally, a key partner to our engineering team as we prioritize and ship, and the person who translates Thoughtly's vision into the product decisions that define the category. You'll work directly with the founding team on hard, unsolved AI product problems: UX for building autonomous agents, real-time conversation intelligence, and the trust required to let AI take action on behalf of revenue teams. This is a highly impactful, high-ownership role with real influence over our product roadmap, platform strategy, and long-term direction. If you've been a founder or aspire to be one, we especially want to talk to you. What You'll Do Live in your customers' world. Customer empathy is the foundation of everything we build. The people using Thoughtly are sales reps, RevOps leaders, and growth teams trying to convert inbound leads before the window closes — and the end consumers on the other side of those calls have real frustrations, high stakes decisions, and zero patience for a bad experience. You'll talk to customers constantly — not to gather requirements, but because you genuinely want to understand how they think, where they feel friction, and what a win looks like to them. You'll ride along on sales calls. You'll listen to call recordings. You'll be the person in the room who can immediately translate a customer's complaint into a crisp product insight. That deep empathy — combined with a clear view of what our platform can and can't do and where the competitive landscape is moving — is how you'll figure out where to invest. When you're close enough to customers, the right problems find you. Multiply the team. Remove blockers before they become blockers. Nail launch plans so what ships actually gets adopted. De-risk decisions early. Keep everyone aligned without bureaucracy. The team should be accelerated by you, not waiting on you. Most importantly: Use AI to build prototypes. Keep pace with AI-native development. Conversation AI is moving weekly. Designs still take time. Customer feedback loops still take time. Your job is to compress every non-engineering cycle so we have extraordinary velocity end-to-end — not just in the codebase. Expect to reinvent how you work. Ship product end-to-end. Spec it, build it with engineering, test it with customers, launch it, measure it, iterate. Own the metrics — conversation completion rates, lead conversion lift, agent utilization, expansion revenue. Think about what...