Test Management Lead - Telecom BSS/OSS Testing - VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Test Management professional to lead Acceptance Testing services for Vodafone Germany programmes within VOIS. This role will be responsible for defining and executing testing strategies, managing end-to-end testing delivery, and ensuring high-quality releases across Telecom BSS/OSS landscapes. The successful candidate will oversee multiple projects simultaneously, manage sizeable testing teams, collaborate with Vodafone and vendor stakeholders, and drive continuous improvement in testing methodologies, governance, quality, and operational efficiency. The role is based in Pune and offers opportunities to work within a global, multicultural environment with periodic international travel. ## What you’ll do Lead end-to-end testing delivery across multiple programmes, ensuring agreed timelines, cost, quality, and milestone achievement.Define, implement, and continuously improve test strategies, methodologies, standards, and governance frameworks.Manage testing activities across Telecom BSS/OSS environments with accountability for all test deliverables.Translate business and service requirements into comprehensive test plans and ensure successful execution.Oversee test planning, execution, defect management, risk management, reporting, and test closure activities.Lead and coordinate testing across programme portfolios, ensuring test coverage aligns with business requirements.Manage testing teams of approximately 20 direct reports and provide leadership across extended test delivery organisations of 30–50 resources.Review and approve testing artefacts, estimates, schedules, resource plans, and key quality deliverables.Manage stakeholder relationships across Vodafone, VOIS, delivery partners, vendors, and country organisations.Drive service delivery reporting, governance reviews, test exit boards, and programme status communications.Ensure effective utilisation of test tools, environments, configuration management processes, and defect tracking systems.Manage resource forecasting, capacity planning, budget forecasting, demand management, and project burn-rate tracking.Lead service transitions and ensure successful onboarding of new testing services.Identify opportunities for testing efficiencies, automation adoption, process optimisation, and service improvements.Resolve escalated testing and service delivery issues through established governance and escalation processes.Support recruitment, capability development, succession planning, and performance management within the testing organisation. ## Who you are Essential Experience & Skills10+ years of testing experience within Telecommunications environments, including Billing, Mediation, CRM, Online Services, Web Portals, or OSS/BSS platforms.Demonstrated expertise in test management across medium to large-scale IT delivery programmes.Strong Telecom domain knowledge and...