Product Delivery Manager

Back to all rolesProduct Delivery ManagerApplyJob detailsAtreo Departments / Product DeliveryUSAFull-time$110,000 USD - $140,000 USDProduct Delivery Manager at Atreo OverviewAtreo, a revolutionary SaaS RTSM company, is committed to modernizing and simplifying the Clinical Trials process through our revolutionary RTSM technology. Our mission is to create the 'go-to' RTSM platform for the Pharmaceutical / Biotech industries, offering numerous advantages and efficiencies to both clients and internal team members while creating a solid foundation for clinical trial success in partnership with our clients.As a Product Delivery Manager, your focus will be on designing, configuring, validating, and delivering RTSM solutions that support the successful execution of clinical trials. You will serve as the primary delivery lead for assigned studies, partnering closely with Sponsors, CROs, and internal cross-functional teams to translate study protocols into scalable, high-quality RTSM solutions.As a trusted client partner, you will guide study teams through protocol design, system configuration, validation, deployment, and ongoing study maintenance while ensuring projects are delivered on time, within scope, and in accordance with Atreo's quality standards.About the JobSystem Implementation:Lead implementation of client RTSM applications throughout the Software Development Life Cycle (SDLC)Serve as the primary Product Delivery lead for assigned clinical studies from protocol review through Production deploymentAnalyze clinical protocols and translate study requirements into functional RTSM designsDesign study workflows including randomization strategies, visit schedules, dispensing logic, inventory management, country strategies, notification workflows, and system behaviorConfigure and validate studies within Atreo Studio while ensuring consistency with implementation standards and best practicesDevelop Functional Specifications, Configuration Specifications, and supporting implementation documentationCoordinate implementation activities across Product Development, Quality Control, Project Management, Customer Success, and EngineeringLead study risk assessments and recommend mitigation strategiesOwn User Acceptance Testing (UAT) preparation and support Sponsor UAT activitiesCoordinate Production deployments and ensure study readiness before Go LiveLead third-party integrations including EDC, CTMS, ePRO, laboratories, couriers, depots, and other connected systemsSupport change management throughout the study lifecycleInvestigate production issues and coordinate timely resolutionMaintain accurate, complete, and audit-ready study documentationClient Partnership:Serve as the primary Product Delivery contact for assigned Sponsors and CROsLead protocol review meetings, study design workshops, and implementation discussionsDevelop trusted relationships with Sponsors and clinical study teamsTranslate complex clinical protocols into practical RTSM solutionsCommunicate project status, risks, and recommendations to stakeholdersFacilitate design decisions and provide RTSM best practice guidancePartner with Project Management to achieve study milestones and deliverablesSupport long-term customer success throughout the study lifecycleRequirementsExperience:Bachelor's degree in Life Sciences, Clinical Research, Computer Science, Information Systems, Engineering, or related discipline, or equivalent experience5+ years of experience in RTSM, IRT, clinical technology, clinical operations, clinical supply management, or related life sciencesDemonstrated experience independently delivering RTSM or comparable clinical technology implementationsStrong understanding of randomized clinical trial design and executionExperience designing randomization strategies and clinical supply workflowsExperience interpreting complex protocols and translating business requirements into technical solutionsExperience supporting global clinical studies is preferredKnowledge of...