People Operations

People Operations LocationNew York officeEmployment TypeFull timeDepartmentTalentCompensation$100K – $200K • Offers EquityAbout usForus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.Forus has exceptional product-market fit and is growing rapidly through organic adoption:Accelerating scale: We already support patients across more than 80% of ZIP codes and partner with 5 of the 10 largest biopharma companies in the world.AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.Backing to build for the long term: We raised $160M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.If we succeed, science will be the only limit to medicine.All full-time roles are in person in New York.About the roleWe are looking for a People Operations professional to build and scale the systems, programs, and processes that power our team. You’ll ensure that Forus' people infrastructure — spanning onboarding, compensation, benefits, compliance, performance, and culture — runs smoothly, efficiently, and scales through high volume.You will serve as the operational backbone for the employee lifecycle and a strategic partner to leaders across the company. This role blends execution and strategy: building scalable systems while staying close to the day-to-day employee experience.This is a high-impact, high-visibility role for someone who loves precision, thrives in ambiguity, and takes pride in operational excellence. If you are deeply organized, data-driven, and motivated by helping exceptional people do their best work, we want to meet you.If you join, you will:Full HR lifecycle ownership: onboarding, offboarding, benefits administration, compensation, performance management, compliance, and employee relations, end-to-endBuilding for scale: design and continuously improve the systems that set employees up for success, represents our brand with integrity, and can ensure compliance through high volume.Comms & Employee relations: serve as the primary point of contact for employee concerns, conflicts, and escalations; handle sensitive situations with empathy, consistency, and sound judgmentCompliance: maintain rigorous adherence to all federal, state, and local employment regulations applicable to a non-exempt workforce; proactively identify and close gaps before they become liabilitiesManager enablement: build structured support programs for first-time managers, including toolkits, coaching frameworks, and scalable resources that help them lead effectively at high spans of controlCompensation and benefits: administer and optimize compensation structures and benefits programs appropriate for an early-career, non-exempt workforce; partner with Finance on payroll and headcount planningCulture and engagement: design and run programs that build a workplace employees want to show up to, especially in a high-volume, operationally intensive environment where engagement and retention are critical leversAI and technology: actively experiment with and implement AI-powered tools and automation to create leverage across HR workflows; this is not optional, we expect this...