Admin Assistant (with Logistics and Invoicing Experience)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Admin Assistant (with Logistics and Invoicing Experience)Full-timeCompany DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionBack-office execution role supporting TFS Switzerland operations. The position owns rules-based processing, documentation, certification handling and trade follow-up. Customer-facing relationship management and commercial activities are retained by SGS Switzerland.Primary ResponsibilitiesProcessing of inspection requests, including review of accuracy and completeness of Requests for InspectionsBack-office execution of the registration and licensing processEnsuring CoC issuance, amendments and replacement as per country standardsActing as back-office interface between SGS Switzerland and the trade for case executionEnsuring processing quality, timeliness and adherence to agreed service levelsSpecific Responsibilities Ensuring SR registration and, when applicable, creating hard files with relevant documentsValidating external parties in the Operations systemTransmitting relevant contractual documents to the Certification Center (CC) for processingReceiving Conformity Assessment Instructions from CC and acting upon themRequesting quality and transaction documents from exporters/producers as instructed by CCGenerating invoices, following up with exporters for payment, and registering paymentsContacting the trade for resolution of discrepancies and requests for additional information (client follow-up)Monitoring and resolving Blocking Actions under TC/SA role; following up for missing information; ensuring timeliness of certificate issuance (first-level escalation)Following up with LO / exporter for importer / authority acceptance in case of discrepanciesCoordinating CoC issuance; where printing on security paper and physical delivery is required, liaising with the Switzerland office (physical step remains local)Monitoring of inspection execution, sampling and testing, when applicableEntering and managing orders in group-sanctioned systems; managing documents and communication in group-sanctioned toolsPreparing regular job status reports for the Switzerland operationComplying with QMS procedures, IVP rules and Country Instructions; assisting in QMS maintenanceHandling day-to-day operations in a timely, complete and proper mannerQualificationsUniversity degree or equivalent professional qualification (min. 3 years' relevant sector/company experience)Minimum 2 years' experience in trade / import-export back-office operationsExperience in SGS TFS services is an advantageFluent English (working language with the Switzerland team); German an advantageStrong attention to detail and accuracy in document and data processingProficiency with operational systems (LIMS and group-sanctioned order/document tools)By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.