Business Manager

## When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. ## Role Purpose/Business Unit: * To enable the effective operation of the VB Director’s Office leveraging off digital, automation and AI enabled tools to provide business management support, operational coordination, governance discipline, financial and commercial insight, and high-quality executive reporting. The role acts as a trusted partner to the VB Director by ensuring priorities are translated into clear actions, business decisions are tracked through to execution, and key stakeholders are aligned on critical deliverables. * The Business Manager supports the Director by creating capacity for strategic focus, strengthening operational rhythm across Vodacom Business, coordinating cross-functional inputs, and ensuring that performance, risks, actions, and key business issues are surfaced timeously to support informed decision-making. ## Your responsibilities will include: Business Performance Enablement * Consolidate and interpret business performance information from relevant reporting sources to provide the Director with timely, accurate and actionable insights. * Monitor progress against strategic priorities, operational plans, business targets and key deliverables, highlighting risks, dependencies and areas requiring leadership attention. * Support data-led decision-making by translating performance trends, financial indicators and operational inputs into clear executive summaries and presentations. * Use AI-enabled analytics and reporting tools to identify trends, anomalies, risks and opportunities from business performance data. * Leverage AI to accelerate research, benchmarking, summarisation and synthesis of business insights for strategic discussions. * Coordinate research, benchmarking and business analysis required to support strategic discussions, planning sessions and executive engagements. Director’s Office Operational Support * Enable the effective day-to-day functioning of the Director’s Office by coordinating priorities, actions, deadlines, follow-ups and key business deliverables. * Act as a central point of coordination between the Director, Exco members, senior leadership teams and relevant functional stakeholders. * Drive preparation for key meetings by ensuring relevant inputs, pre-reads, decision items and follow-up actions are clear, complete and timeously available. * Track agreed actions and commitments to closure, escalating delays, risks or unresolved matters where leadership intervention is required. ## Commercial and Financial Insight * Partner with Finance Business Partners and commercial stakeholders to analyse financial performance, cost trends, budget utilisation and commercial indicators. * Prepare concise executive updates on expenditure, cost efficiency, delivery progress and financial implications of key business initiatives. * Support proactive identification, tracking and reporting of cost optimisation opportunities and business improvement initiatives. * Provide commercially grounded analysis to support trade-off decisions, prioritisation and effective allocation of leadership focus. Governance, Reporting and Execution Tracking * Maintain an effective governance and reporting rhythm for the Director’s Office, aligned to Vodacom/Vodafone standards and business requirements. * Coordinate monthly reports, business reviews, Exco submissions and Board inputs by consolidating, validating and prioritising critical information. * Ensure decisions, risks, dependencies and action items are documented, tracked and followed through within the approved governance framework. * Quality assure reports, presentations and executive materials to ensure they are accurate, coherent, decision-oriented and appropriate for senior audiences. * Support implementation of business decisions by monitoring execution...