Director Business Systems Analysis Quote-to-Cash

Skip to main content Go to homepage Menu Saved Jobs (0) EN Filter Languages English English Canadian Français Canadian French View all jobs Search Jobs Find jobs for Location Radius miles 5 miles 15 miles 25 miles 35 miles 50 miles Search Director Business Systems Analysis Quote-to-Cash New York, United States Apply now Save job Posted 06/23/2026 Job reference 13968 Experience level Experienced Hire Job category Product Development Line of business COR At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and CompetenciesExtensive experience in Quote-to-Cash (Q2C), Revenue Operations, Business Systems, or enterprise CRM platform leadershipStrong leadership and people management capabilities with a demonstrated ability to develop and mentor high-performing teamsDeep hands-on knowledge of Salesforce as the core platform supporting Quote-to-Cash processesProven expertise with Conga solutions including CPQ, document generation, and revenue automation toolsStrong understanding of contract lifecycle management (CLM), order management, and enterprise integrations with ERP, billing, and commissions systemsExcellent stakeholder management, communication, and facilitation skills across technical and business audiencesStrong UX/UI sensibility with the ability to design intuitive, user-centered enterprise workflowsDeep expertise in artificial intelligence, with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks, ensuring ethical governance, and fostering a culture of responsible AI adoption across the organizationEducationBachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent experienceMBA or advanced degree in a related field preferredRelevant Salesforce certifications such as Administrator, Sales Cloud Consultant, or Platform App Builder preferredResponsibilitiesLead the end-to-end design, delivery, and operation of the Quote-to-Cash platform to enable scalable, efficient, and user-centered revenue processesLead, mentor, and develop a team of Business Analysts and platform professionals, establishing priorities and operating rhythms that support consistent deliveryOwn the Quote-to-Cash roadmap and delivery lifecycle from discovery through production release, ensuring alignment with business strategy and measurable outcomesServe as the primary owner of the Salesforce-based Quote-to-Cash ecosystem, including product configuration, pricing, quoting, approvals, and order management...