Citi Commercial Bank - CSG Relationship Manager - AVP

Citi's Commercial Banking division is looking for a driven and commercially minded Relationship Manager to grow and manage a portfolio of commercial clients, delivering tailored financial solutions across a network that spans markets worldwide. In this AVP-level role, you will serve as the primary point of contact for clients, working at the intersection of business development, credit management, and cross-border advisory. Your ability to build lasting client relationships and navigate complex financial opportunities will directly shape the performance of the team and the clients we serve. Responsibilities * Develop and deepen relationships with commercial banking clients by proactively identifying their evolving financial needs and delivering timely, relevant solutions that strengthen portfolio performance. * Act as the primary client contact, coordinating across internal teams to resolve service issues and ensure a seamless, end-to-end client experience. * Partner with product specialists and subject matter experts to structure innovative, customized financial solutions tailored to each client's unique requirements. * Identify and pursue cross-sell opportunities across Citi's product suite to grow wallet share and deepen existing client relationships. * Lead the preparation and oversight of new transaction submissions and annual credit reviews, managing the full credit origination process through to approval. * Serve as a first line of defense on credit risk, actively monitoring client accounts, applying early warning detection practices, and maintaining rigorous compliance with KYC and regulatory requirements. * Support senior relationship managers in prospecting new clients, structuring deals that balance risk and return, and sharing timely market intelligence to maximize client value. Required Qualifications & Skills * 5 to 8 years of experience in commercial banking, relationship management, or a closely related financial services role. * Solid grounding in banking, investment and cash management products, with a demonstrated ability to deliver customized solutions to commercial banking clients. * Core credit competency, including experience managing the credit origination process, maintaining credit documentation, and monitoring accounts through their lifecycle. * Advanced knowledge of accounting principles, financial modelling, and financial statement analysis, applied to real client situations. * Ability to identify emerging client risks early, with demonstrated early warning detection capabilities. * Sharp business development instincts, with a proactive approach to uncovering new opportunities within an existing client base and a track record of closing deals. * Bachelor's degree or equivalent professional experience. Beneficial Skills & Qualifications * Experience working on cross-border transactions or managing clients with international operations, with an appreciation for the cultural and commercial nuances that complex global mandates require. * Comfort navigating ambiguous or multi-stakeholder situations, balancing competing priorities across clients, products, and risk functions. * Enthusiasm for digital tools and data-driven insights, with the ability to adapt quickly as client needs and market conditions evolve. What We Offer At Citi, you will work within a high-performing commercial banking team that operates across one of the world's most extensive global networks. This is a role with genuine client impact, real ownership, and the professional platform to grow your career across markets and specialisms. * Exposure to complex, cross-border client mandates that span industries, geographies, and financial products, giving you breadth of experience that is difficult to find elsewhere. * A hybrid working model with three days in the office and two days working remotely, designed to support both collaboration and flexibility. * Access to structured learning and...