Develop deep understanding of customer needs across security leaders, FinOps practitioners, finance, and administrators, and translate them into clear product requirements and differentiated experiences. Shape both the core platform and the customer-facing experiences that deliver clear, actionable cost and usage insights. Drive a consistent, unified cost and billing story across every customer experience. Champion alignment to industry-standard FinOps practices (e.g., the FinOps Foundation framework) so Security experiences map to how customers actually operate. Represent the team in executive reviews and with customers as a credible voice on security cost transparency and FinOps. Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Experience defining and delivering customer-facing products and/or platforms in cloud services, commerce/billing, enterprise software, or a related area. Demonstrated ability to lead cross-team initiatives and influence without direct authority. Experience translating technical and financial concepts into customer value and clear product direction. Strong written, verbal, and executive communication skills. Experience with commerce, billing, monetization, cost management, or FinOps (e.g., metering, usage, invoicing, consumption-based models). Familiarity with cloud commerce platforms or customer administration and billing surfaces. Working knowledge of platform/API design and cost/usage reporting and analytics. Familiarity with the FinOps Foundation framework and modern FinOps practices.
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