Technical Development Director, Pharmaceutical

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Technical Development Director, PharmaceuticalFull-time Compensation: USD 120000 - USD 150000 - yearlyCompany DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionThe Technical Development Director, Pharmaceutical leads a broad range of activities to grow the firm’s consultancy business within the pharmaceutical sector. This role is responsible for developing and executing strategy; driving business and product development; overseeing resource recruitment and development; supporting sales and marketing efforts; delivering internal and external training; and providing leadership in project management.Develop a comprehensive strategic plan to support the growth and development of SGS consultant services in NAM for Pharmaceutical and its supply chains sectorDefine and execute the roadmap to convert strategy into action with key milestones to drive business expansionParticipate in marketing-led exercises to demonstrate thought leadership and market penetration.Provide Technical Support to sales team, assisting with proposal writing and sales presentation and marketing teamAssist VP in the development and implementation of comprehensive strategic and tactical plans for pharmaceutical sectorDetermine the resource requirements (technical, commercial, and operational) to grow the business. Support the recruitment of consultants/ experts to support the growthEnsure the technical operation and resources are equipped the delivery against key milestones and in accordance to customer KPIs and expectations.Work closely with the Global team to translate global initiatives in the NAM market.Identify skill gaps and lead the training and mentoring of existing resource to upskill and support the recruitment of new technical or supporting resource.Expand the service offering beyond consultant Services and seek opportunities to broaden the Business Enhancement capability into key areas such as Performance Assessments, Supply Chain Risk Management, Training.Maintain competence and consultant credentials for agreed schemes by taking additional and/or refresher course(s), as necessary.Partners with the Sales and Marketing teams to define and implement go-to-market strategies, SWOT analysis, competition, market segmentation and to help to develop a robust project pipeline across multiple market segments.  Provide technical advice to sales, marketing, operations, and management as required.Coordinate with the Key Account Specialists (KAS’s) and other operational functions to ensure projects are scheduled in a timely manner, and a high level of customer service is provided to the clients to expand the business.Perform consultant services as needed.Observation/witness consultants as a part of SGS continuous qualification process.Ensure the consultants/experts adheres to SGS global/local Procedures and closely follows specific procedures in line with internal and scheme owner requirements.Support and respond to client inquiries on all technical matters regarding pharmaceutical consultants, helping to identify root causes and solutions.Development of the systems, process, and procedures to effectively deliver the service.  Proactively identifies opportunities to improve efficienciesCollaborate closely with the other business sectors and functional areas Directors to ensure an effective management of resources: client base, technical resources, and reputation in the marketplace to aggressively grow the business.Establish a winning collaborative culture that embraces change, risk taking, and innovative thinking.Maintain and develop knowledge and understanding of certification services, standards,...