Data Entry Executive

Skip to main content Data Entry Executive Sova Health Gurugram, Haryana, India Apply Data Entry Executive Sova Health Gurugram, Haryana, India 1 week ago 93 applicants See who Sova Health has hired for this role Apply Save Report this job Designation: Data Entry & Tracker Coordination ExecutiveLocation: GurugramReporting To: Program Manager / Clinical Research ManagerKey Responsibilities Call 1 Process — Fresh Client IntakeReceive fresh client data shared daily by Mariyam (Ops ATL) for clients who have taken the programme. Transfer all relevant client data accurately and promptly into the Form Tracker sheet. Check each client's eligibility against defined criteria using RCA. Confirm whether the client's form has been filled or not. Record and maintain the filled / not-filled status in the tracker sheet. Escalate any discrepancies in eligibility or missing documentation to the Clinical Team before marking the participant as eligible. Call 12 Process — Renewal Client TrackingPull renewal clients from the Renewal sheet for the same duration period as Call 1. Apply the duration filter to exclude 1-month, 21-day, and 2-month clients. Retain only clients on 3-month or longer programmes for further processing. Verify eligibility using Zoconut and RCA, following the same process as Call 1. Record and update the filled / not-filled status in the tracker sheet. Progress Tracker ManagementMaintain the client list in sync with the Call 12 list. Pull symptom and wellness data points (Acidity Severity, Gas Severity, Bristol Stool Chart, Stool Frequency, Incomplete Evacuation, Energy, Sleep, Appetite, Stress) via the Progress Dump and enter them accurately into the tracker. Share the Data Integration sheet daily with coaches whose client data is incomplete. Proactively follow up with coaches to ensure inputs are received and incorporated within the 2-day turnaround window. Escalate any coaches who are consistently non-responsive or delayed to the Operations Lead. Compile and generate coach-wise reports covering Call 1, Call 12, and Progress Tracker data. Gut Health Profile TrackingMonitor the Gut Health Profile (Responses) sheet updated by Mariyam on an ongoing basis. Identify entries that have not been filled and flag them for follow-up. Build and maintain the Gut Health Profile report accurately and on schedule. IBSSS & FSSG Form Data MaintenanceMaintain and update IBSSS (Irritable Bowel Syndrome Severity Scoring System) form data for clients on an ongoing basis. Maintain and update FSSG (Frequency Scale for the Symptoms of GERD) form data for clients on an ongoing basis. Track pending/unfilled IBSSS and FSSG entries and follow up with the relevant coach or clinical team member to close gaps. Ensure IBSSS and FSSG scores are entered accurately and consistently for use in clinical review and reporting. Verify questionnaire completeness and calculated scores before updating the tracker. Coach Coordination & Daily Follow-UpCheck all trackers daily to identify pending or missing coach inputs. Reach out to coaches proactively (via chat/call/email) to ensure timely completion of pending data. Maintain a running log of coach-wise completion status and turnaround time. Ensure smooth, professional, and consistent communication with coaches to build cooperation. General Data Entry & ReportingHandle day-to-day data entry across multiple sources including Zoconut, RCA, and various Google Sheets/Excel...