Supervisor, Patient Access & Pre-Access

Fredericksburg, VA$47.4k
Skip to main contentThis website uses cookies to analyze website traffic and performance, improve your site experience and support marketing efforts through select marketing partners. By using our site, you agree to our use of cookies to deliver a better experience. Please review our Privacy Policy to learn about our privacy practices: https://www.ensemblehp.com/privacy-policy/DeclineAccept CookiesSign InSupervisor, Patient Access & Pre-Access page is loadedSupervisor, Patient Access & Pre-AccessApplylocationsFredericksburg, VAtime typeFull timeposted onPosted 30+ Days Agojob requisition idR046163Thank you for considering a career at Ensemble!Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity: CAREER OPPORTUNITY OFFERINGBonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThe starting salary for this position is $47,400.00 annually, final compensation will be based on experience***THIS IS ON-SITE POSITION - YOU MUST WORK ON-SITE IN Fredericksburg, VA***­­­­Job Summary:The Patient Access and Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Manages scheduling, monitors KPIs, and ensures compliance with regulatory and organizational standards. Provides coaching and performance feedback, resolves complex patient and operational issues, and partners with clients to optimize front-end processes. Plays a key role in overseeing onboarding, training, and continuous development of staff, while driving initiatives that improve patient satisfaction and operational efficiency. Provides comprehensive support for client needs and assumes additional duties aligned with business priorities.Essential Job Functions:Coordinates all registration duties with direct and indirect reporting employees.  Ensures registration and pre-registration duties are completed daily.  Provides training for staff.  Monitors daily productivity and communicates with staff.Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary.  Ensures that department coordinates schedules in accordance with organizational policies.  Minimizes overtime while maximizing productivity.Responsible for upfront collection process tracking and monitoring.  Assigns goals and provides coaching and corrective action as appropriate.On-call rotation which includes days, nights, and weekends as necessary.  While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone.  If necessary, the Supervisor may be required to fill in...

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