IT Infrastructure Engineer - AI

Skip to main content IT Infrastructure Engineer – AI UserTesting United Kingdom Apply Join or sign in to find your next job Join to apply for the IT Infrastructure Engineer – AI role at UserTesting Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. IT Infrastructure Engineer – AI UserTesting United Kingdom 2 days ago 68 applicants See who UserTesting has hired for this role Apply Join or sign in to find your next job Join to apply for the IT Infrastructure Engineer – AI role at UserTesting Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.Let’s build experiences people love—together.OverviewWe are seeking a highly skilled and proactive IT Infrastructure Engineer with deep expertise in cloud and DevOps practices and a strong working knowledge of AI tooling and infrastructure. This role sits at the intersection of modern cloud infrastructure engineering and the rapidly evolving AI enablement space. You will play a hands-on IC role in deploying and maintaining the AI tools, agents, hosting environments, and cloud infrastructure that support UserTesting’s broader AI initiatives, along with other infrastructure and IT responsibilities. Target ratio is an 80/20 split of AI “building” vs traditional cloud infrastructure/IT work.Key ResponsibilitiesAI Enablement & InfrastructureSet up, configure, and maintain MCP (Model Context Protocol) servers that connect AI systems to internal tools and data sources, including scoping access, managing credentials, and troubleshooting integrations.Design, provision, and support hosting environments for internally built AI...