Technical Customer Service Associate

Skip to main content Technical Customer Service Associate Veeva Systems Columbus, OH Apply Join or sign in to find your next job Join to apply for the Technical Customer Service Associate role at Veeva Systems Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Technical Customer Service Associate Veeva Systems Columbus, OH 2 weeks ago Over 200 applicants See who Veeva Systems has hired for this role Apply Join or sign in to find your next job Join to apply for the Technical Customer Service Associate role at Veeva Systems Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleThis Role is ideal if you are looking to build a career with a company that has a track record of success and excellent corporate culture grounded in our values - Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!What You'll DoAdvise end users on best practices when using Veeva’s applicationsIdentify and resolve client issues associated with Veeva’s applicationsBuild strong and professional relationships with all users of Veeva’s applicationsProvide recommendations/feedback on client service improvements and product developmentMaintain the highest standards of customer service, quality and professionalism with customers and coworkersMaintain accurate records of all email/telephone/chat correspondence related to the roleRequirements1+ year relevant experience in a technical customer support role or related technical fieldEffective communication,...