Technical Product Manager
WHO ARE YOU? You are a technically minded product manager who enjoys working at the intersection of digital product strategy, user experience, and engineering. You enjoy translating business goals and customer needs and partnering across teams to deliver high-quality digital products that drive meaningful impact.
WHO ARE WE? We are passionate, innovative, lifelong learners, and creative thinkers working to develop culturally authentic language learning products for K-12 schools and universities.
WHAT IS THE ROLE ABOUT? As a Technical Product Manager, you will be a key member of our digital product management team, reporting to the Vice President of Product Management and UX Design and contribute to the delivery and success of our digital product portfolio.
IN THIS ROLE YOU WILL:
Strategy & Execution
- Collaborate with members of the product team, UX design, and engineering to execute the product vision and strategy.
- Research market opportunities and trends to enhance the competitiveness and profitability of the products in your ownership.
- Develop a deep understanding of user behaviors and product usage to share insight and drive improvements.
- Define, track, implement, and monitor KPIs for digital products, including feature usage, customer satisfaction, and learning efficacy.
Product Development & Roadmap
- Collaborate with product development teams (UX design, engineering, QA), ensuring effective communication and collaboration.
- Oversee the end-to-end product development lifecycle, ensuring products meet quality standards, are delivered on time, and align with budget constraints.
- Conduct market research, including user interviews and analysis of competitors that contribute to product enhancements and innovations.
- Develop clear requirements for new product features and tools, ensuring engineers understand direction and can effectively develop based on them.
- Execute product roadmaps aligned to the product vision and strategic organizational goals.
- Report on product roadmap milestones and goals.
- Apply frameworks to prioritize features based on sound estimations of business value and complexity.
- Run hypothesis-driven experiments to drive sound product decisions.
- Oversee product development across agile teams, including feature backlog, bug management, and task assignment.
Technical Acumen & User-Centric Design
- Analyze user data and make sound inferences to answer questions and support decision-making.
- Develop fluency in the underlying architecture, codebase, and technologies of the product platform.
- Partner with UX/UI design to implement intuitive and user-friendly designs, incorporating feedback from user research and usability testing.
- Coordinate and champion user research and visual user workflows to provide clarity of product goals.
Team Building & Stakeholder Management
- Support and embrace a diverse team of product managers; remain open to learning from everyone on the team.
- Develop impactful relationships across the organization to effectively bring others into the work happening in the product space.
- Support oversight of third-party vendors associated with the product portfolio.
- Work closely with cross-functional partners, including sales, marketing, and customer support, to ensure effective product launches and ongoing support.
- Collaborate with key stakeholders to gather feedback and insights, translating them into actionable product improvements.
YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE):
- Bachelor's degree in an industry-relevant field: Computer Science, Software engineering, Education, Business Administration, etc.
- 3-5 years of experience in product management, or related role
- Demonstrated ability to articulate technical concepts clearly to cross-functional teams in the business
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Ability to lead and document market research and data analysis
- Adaptability to a fast-paced environment while managing multiple priorities
- Ability to quickly learn new technical product domains
IDEAL IF YOU HAVE (PREFERRED SKILLS & EXPERIENCE):
- Familiarity with Agile development methodologies is a plus
- Experience working in educational technology (edtech) or with similar products strongly preferred
LOCATION: Boston-Hybrid or Remote in Eastern US Time Zone
Position requires current residence within the United States of America and within the eastern time zone. Ideal candidates will be located within proximity to our Boston, MA office location and be willing to work a Tuesday and Thursday (2-day minimum) Hybrid schedule. Relocation assistance is not available.
SALARY RANGE: $105k - $125k annual
This position is salaried and is eligible for an annual incentive based on employee and organizational performance.