Forward Deployed Engineer

Skip to main content Forward Deployed Engineer Ribbon Toronto, Ontario, Canada Apply Join or sign in to find your next job Join to apply for the Forward Deployed Engineer role at Ribbon Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Forward Deployed Engineer Ribbon Toronto, Ontario, Canada 2 days ago 159 applicants See who Ribbon has hired for this role Apply Join or sign in to find your next job Join to apply for the Forward Deployed Engineer role at Ribbon Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job Own the technical customer journey from implementation through adoption. As Ribbon’s Forward Deployed Engineer, you’ll work directly with customers to understand their hiring workflows, configure Ribbon for their needs, and help them successfully launch AI-powered recruiting across their teams.You’ll sit at the intersection of customers, product, engineering, and customer success. This is a hands-on role for someone who enjoys solving customer problems, working with software, and turning real-world workflows into scalable product solutions.About RibbonRibbon is building the future of hiring: faster, smarter, and built for scale. Recognized by Fast Company as one of the Most Innovative Companies of 2026 and featured by The New York Times, BBC, Inc., and Bloomberg, we’re helping employers find the right people 10× faster. Our always-on voice AI interviewer screens candidates in minutes, identifies top talent automatically, and frees recruiters to spend time where it matters most. We work with some of the largest Fortune 500s customers in automotive, self-storage, logistics, and high-volume hiring, Ribbon is helping teams dramatically reduce time-to-hire, raise candidate quality, and scale without adding headcount.How You’ll Make An ImpactOwn technical implementation for customers, from onboarding and configuration through launch and ongoing optimization. Understand each customer’s hiring process, workflows, systems, and success metrics to help tailor Ribbon to their needs. Configure customer environments, interview flows, scoring criteria, integrations, reporting, and launch plans. Troubleshoot customer issues, investigate bugs, document edge cases, and work closely with Engineering to resolve problems quickly. Partner with Customer Success, Sales, Product, and Engineering to improve implementations, share customer insights, and turn repeatable needs into scalable solutions. We are looking for...