KAM Global Accounts

NabooKAM Global AccountsRésumé du posteCDIParisTélétravail occasionnelSalaire : Non spécifiéDébut : 20 septembre 2026Compétences & expertisesCommunicationAnalytics & Business IntelligenceNégociationGestion des parties prenantesHubSpotPostulerSauvegarderavant-hierPartagerNabooCette offre vous tente ?PostulerSauvegarderQuestions et réponses sur l'offreL'envoi d'un CV est-il obligatoire pour postuler à cette offre ?Le télétravail est-il possible pour ce poste ?Quel est le type de contrat pour ce poste ?Une lettre de motivation est-elle obligatoire pour postuler à cette offre ?Quelle est la date de début du contrat?Le posteDescriptif du posteKey Account Manager — EnterpriseMissionGuarantee the rapid, durable deployment of every MSA across all of the client’s subsidiaries and sites, own the high-level relationship, and grow the account year over year.Your North Star is Adoption — the GMV generated against the client’s full event potential — and the net expansion of that potential through cross-sell, upsell, and stronger contractual conditions.You are the one accountable face for the client end to end, and the orchestrator of everyone working the account downstream (CSRs, Account/Operations Managers, Event Managers, Sales Admin, Product, Tech, Fintech).You will handle a portfolio of 10 to 15 large accounts representing €50M to €100M of GMV.KPIsAccount growth / NRR — Expansion GMV vs. prior period (new divisions, new products, richer conditions)Adoption — Realised GMV vs. capturable potential per accountActivation — Users onboarded and active users on the platformROI — Value / savings demonstratedRetention & conditions — Renewals secured; exclusivity and vendor closure reinforced; stakeholder-change risk containedSatisfaction & disputes — NPS maintained and improving; commercial/operational disputes resolved without escalation to litigationResponsibilities1. Deploy large accountsLead the end-to-end deployment of newly signed framework agreements, ensuring every contractual obligation is met across geographical zones and departments.Translate contractual clauses into operational reality: stand up and maintain Enterprise portals (Control Tower), back office, policies and billing entities, with Procurement.Configure integrations and ERP / invoicing connections; coordinate with Tech on security topics.Coordinate multi-country, multi-entity rollouts with local buyers and international stakeholders.2. Penetrate the account & drive adoptionExecute a deep-penetration strategy: identify and engage informal influencers, local decision-makers and site managers, securing adoption at every level of the client’s hierarchy.Maintain a structured field presence: site visits to monitor implementation, assess service quality and reinforce the partnership locally.Maximise users onboarded and active users; grow realised GMV against the account’s full potential.Run demos, webinars, office visits and account mapping with the Account Managers team; deliver quarterly performance reports and KPIs to the client.3. Own senior stakeholders & adviseAct as the dedicated point of contact for the client’s executive leadership and key decision-makers; hold an exhaustive understanding of their strategic objectives and personal drivers.Manage procurement and finance sponsors as a trusted, strategic advisor — not a support contact.Maintain a stakeholder matrix to mitigate the risk of personnel changes inside the client organisation.Advise clients on their MICE policy, compliance and savings; run Quarterly and Executive Business Reviews (QBR / EBR) and multi-thread across procurement, finance, IT and business leaders.4. Expand the accountOpen new divisions and entities across the group (land-and-expand).Reinforce contract conditions: negotiate and extend exclusivity and vendor closure.Sell new products: integrations, consulting, financial services, invoice carrying.Enter new long-tail verticals within the account.Own upsell, cross-sell and renewals end to end; run a...