Shift Leader

Athens OHPart Time$12/hrPosted Feb 20, 2026
As a Shift Leader at our Athens store located at 27 N Court St, Athens OH 4571, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!  SOME OUR SWEET SHIFT LEADER PERKS:         Pay rate: $12.00/hr          Paid vacation and sick time off         Interactive training & mentorship         Pet insurance for your furry loved ones         Job stability with a rapidly growing and reputable company         Achievable growth/promotion opportunities         You get to work in a fun, exciting team environment         Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team         Support and work alongside the Cookie Crew         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices         Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:         AT least 1 year of working experience in a customer service focused role         Point of Sales systems experience         Outstanding communication, time management, and people skills         Outgoing/friendly/patient         Detail focused and results-oriented         Ability to lead-by-example and motivate others         Ability to lift up to 40 lbs.         Legally eligible to work in the United States         Must be 18 years or older to be employed- PM & weekend availability preferred! As a Shift Leader at our Athens store located at 27 N Court St, Athens OH 4571, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!  SOME OUR SWEET SHIFT LEADER PERKS:         Pay rate: $12.00/hr          Paid vacation and sick time off         Interactive training & mentorship         Pet insurance for your furry loved ones         Job stability with a rapidly growing and reputable company         Achievable growth/promotion opportunities         You get to work in a fun, exciting team environment         Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team         Support and work alongside the Cookie Crew         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices         Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:         AT least 1 year of working experience in a customer service focused role         Point of Sales systems experience         Outstanding communication, time management, and people skills         Outgoing/friendly/patient         Detail focused and results-oriented         Ability to lead-by-example and motivate others         Ability to lift up to 40 lbs.         Legally eligible to work in the United States         Must be 18 years or older to be employed- PM & weekend availability preferred! About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

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