Senior HRBP - CIS & AIDA

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## Role Purpose Please note: This role can be based in the UK or India. The Senior HR Business Partner acts as the strategic HR partner to CIS & AIDA Service Towers, with end-to-end accountability for HR delivery and people strategy across a complex, global organisation. The role will partner with two VOIS GMT members for CIS & AIDA, as their trusted HR lead. The role supports two evolving business areas operating across multiple geographies, including Germany, the UK, Egypt, India, Italy, Spain and Romania. One area has been recently established (within the last six months) and is still in the process of stabilising, with ambitious revenue growth targets alongside aggressive long-term cost and efficiency objectives. The other is entering a significant transformation journey to establish itself as a new, centralised service tower within VOIS, requiring end-to-end organisational shaping and integration. The role partners closely with senior leadership teams across these areas, requiring a confident and credible HR partner who can effectively represent business priorities while balancing them with enterprise HR frameworks, governance and delivery realities. The supported organisation operates at scale across multiple geographies and is expected to continue to scale, requiring forward-looking organisational design, workforce planning and capability strategies to enable sustainable growth. The role is responsible for defining and executing integrated people plans that enable the achievement of business strategy, leading people change and transformation across the CIS & AIDA teams, and driving organisational effectiveness, workforce planning, talent and transformation outcomes, including building capability and a more AI-enabled, future-ready organisation, and ensuring delivery of critical hiring, workforce and change outcomes required to enable customer and commercial priorities. Operating as the primary HR interface to leadership teams, the role influences decision-making through insight-led people recommendations, provides senior oversight on complex people risk, employee relations and organisational change, and ensures effective delivery of the VOIS People Strategy, HR operating model and annual people calendar across VOIS, embedding a high-performance, inclusive and values-led culture. ## What you’ll do • Define and deploy people strategy and plans aligned to business priorities. • Act as primary HR strategic partner to leadership teams, influencing business decisions. • Drive governance cadence, tracking delivery of hiring, workforce, cost and talent outcomes, and holding leaders accountable for execution against business priorities. • Lead organisation design, workforce planning and transformation initiatives, including capability transformation, and development of an AI-enabled future-ready organisation. • Drive workforce shaping aligned to SPI,...