##
Company:
Qualcomm India Private Limited
## Job Area:
Engineering Group, Engineering Group > Software Engineering
General Summary:
Staff – Application/ Customer Engineering
Role Overview
We are looking for a Staff Engineer with strong domain expertise in VLSI/EDA tools and workflows to drive adoption, usability, and reliability of internal GenAI/Agentic AI tools and platform.
This role requires deep hands-on usage, triaging expertise, and customer engineering experience, acting as the bridge between Physical Design Engineers/CAD teams, Software and Systems engineering team.
The ideal candidate has exposure to AI/GenAI systems and can understand and debug workflows involving EDA tools, AI agents, orchestration pipelines, and non-deterministic system behaviors.
Key Responsibilities
\- Own end-to-end user support and triage workflows; debug complex EDA environment, configuration and software integration issues
\- Diagnose workflow failures across toolchains, configurations, and infrastructure
\- Drive deep product understanding through hands-on tool usage across real workflows
\- Translate user requirements and issues into clear, actionable engineering inputs
\- Configure and onboard new projects and users; enable scalable adoption
\- Define and maintain real-world test cases and reproducible debugging scenarios
\- Collaborate with dev/QA teams to improve observability, debuggability, and stability
\- Debug AI/GenAI agent workflows, including orchestration failures, tool invocation issues, and non-deterministic behavior
\- Ensure tools operate in an agentic model with autonomous execution (MCP-based access) and minimal manual intervention
\- Define and validate clear functional specifications covering capabilities, inputs, outputs, and expected behavior
\- Drive structured enablement plans with phased onboarding, deliverables, acceptance criteria, and timelines
\- Develop comprehensive test strategies including shared and hidden testcases for robust validation
\- Measure tool performance using objective QoR metrics (TNS, WNS, congestion, runtime, memory)
\- Integrate tools into automated validation/regression pipelines for continuous testing and reporting
- Enable usage telemetry collection (feature usage, runtime distribution, error trends) to support data-driven improvements
Required Skills & Experience
\- 9-12 years in Applications Engineering / Customer Engineering / System Testing roles with EDA tools / applications.
\- Strong domain knowledge in VLSI / Physical Design / EDA workflows
\- Knowledge of Agentic AI /MCP/RAG workflows
\- Proven expertise in triaging and debugging complex software/tool issues
\- Strong Python/Linux/scripting experience
\- Ability to independently run and debug end-to-end workflows
\- Strong problem decomposition and root-cause analysis skills
\- Excellent communication and cross-functional collaboration
Preferred Qualifications
\- Experience with AI/GenAI tools, agent frameworks, or orchestration systems
\- Familiarity with evaluation, benchmarking, or validation pipelines
\- Exposure to CI/CD, large-scale systems and HPC environments
\- Experience improving workflows, UX, or developer productivity
Positioning
This is a hands-on Applications / Customer Engineering role with strong domain expertise, triage ownership, and AI/GenAI workflow understanding — not a Product Manager role.
Minimum Qualifications:
• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
• 2+ years of work experience with Programming Language such as C, C++, Java, Python,...
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