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Operations
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Thailand - Bangkok
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Hybrid
Operations Executive (Thailand)
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Why qlub?The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.The roleqlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Operations Executive, you'll help drive our growth in Thailand: building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.What you’ll own:Lead and execute the operational onboarding process for new F&B establishments to our platform.Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecksOrganize and lead training sessions for new accounts to ensure merchants are able to fully utilize qlub's services.Build and manage relationships with our merchants and optimize usage efficiencySupport qlub’s product development and POS integrations to improve features and solve bugs and pain points.Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.Who you are:You've done this before in a fast-moving, high-growth environmentYou move fast and make strong decisions with incomplete informationYou take real ownership and...
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