VodafoneThree - Specialist Engineer - Data

## Location: Remote + Homebased Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Homebased Our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. ## Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. ## To provide a professional level engineering service on both assure (Faults) and provide (MACD’s) activities for our customer on behalf of VodafoneThree. The role will be working alongside our project/principal engineers for project delivery in order to achieve the delivery of each assigned project stream as expected by both client and the company. Be able to manage risk and costs and ensuring all quality and health & safety requirements are met. Hold a technical knowledge of networking principles, having operated in both provide and assure delivery space and have a proven track record of successful technical project implementation across various delivery solutions. What you’ll do * Assure/ Incident Management of Cisco Managed LAN and WLAN * Management of day-to-day project and provide activities * Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s * Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached * Maintenance of site documentation * Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues on a day to day basis * Attend and repair customer faults within agreed timescales * Role is predominantly remote based, however there will be the requirement to travel to customer sites in and around...