HUMAN RESOURCES MANAGER

HUMAN RESOURCES MANAGER    Reports to: Captain & Maritime HR Department Shore side   Job description: The Human Resources Manager ​onboard the cruise ship will​ be responsible for overseeing all aspects of the ship's human resources operations. The role of the Human Resources Manager is crucial in recruiting, developing, and maintaining a skilled and motivated workforce, ensuring compliance with labor laws, and fostering a positive work environment. This position requires strong leadership, organizational skills, and a commitment to supporting the ship's mission and values.​    ·        HR Strategy: Develop, implement, and communicate HR strategies, policies, and procedures that align with the ship's objectives and values. Collaborate with all ship's departments to support overall operational goals;  ·        Training and Development: Coordinate and facilitate training and development programs to enhance crew skills and knowledge. Identify training needs, organize training sessions, and monitor crew performance and career development;  ·        Personnel Administration: Oversee personnel administration tasks, including crew contracts, payroll processing, benefits administration, and HR recordkeeping. Ensure compliance with labor laws and regulations;  ·        Crew Welfare: Manage crew welfare programs and initiatives to enhance crew satisfaction and well-being. Address crew concerns, provide support during personal and professional challenges, and maintain open lines of communication;  ·        Performance Management: Implement performance management processes, including regular performance appraisals, goal setting, and feedback sessions. Identify high-potential crew members and develop succession plans;  ·        Employee Relations: Act as a mediator and advisor in resolving crew conflicts and disputes. Promote a positive and respectful work environment and enforce company policies and procedures;  ·        Compliance: Ensure compliance with maritime labor regulations, employment laws, and company policies. Collaborate with legal and compliance teams to address HR-related legal matters;  ·        Crew Engagement: Develop and execute crew engagement initiatives, events, and activities to enhance morale and promote a sense of belonging among crew members;  ·        Budget Management: Prepare and manage the HR department budget, including labor costs, training expenses, and crew welfare programs;  ·        Reporting: Prepare HR reports and metrics for senior management, including crew turnover, performance, and compliance statistics;  ·        Continuous Improvement: Stay updated on HR trends and best practices in the cruise industry. Identify opportunities for process improvements and efficiencies within the HR department;  ·        Administrative Tasks: Oversee administrative functions, such as maintaining accurate crew records, preparing reports, and managing departmental expenses within the allocated budget;  ·        Safety and Security: Ensure compliance with ship safety protocols and emergency procedures within the crew. Participate in emergency response and contingency planning. Monitor security measures and promptly report any incidents or concerns;  ·        Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.​      Profile : ·        A minimum of 5-years’ experience in a leadership Human Resources role, preferably in a luxury ship and/ or luxury hotel setting;  ·       Proficiency in English is mandatory, with excellent verbal and written communication skills for interaction with local authorities and guests. Knowledge of Arabic and/or additional languages is a plus;  ·        Experience in other cruise companies, in cruise vessels of similar size (15000 GT/3400 pax) is a plus;  ·        Proven leadership and supervisory skills, with the ability to motivate and develop a team;  ·        Strong organizational and multitasking abilities with exceptional attention to detail with a focus on HR standards;  ·        In-depth knowledge of labour laws, regulations, and maritime labour conventions;  ·        Proficiency in HR software and systems for personnel administration;  ·        Excellent problem-solving skills and the ability to handle crew complaints and concerns with professionalism and empathy;  ·        Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;  ·        Understanding of shipboard safety and security protocols and the ability to ensure compliance.​    Contract Length: 3 months on board 3 months vacation  Embarkation end July HUMAN RESOURCES MANAGER    Reports to: Captain & Maritime HR Department Shore side   Job description: The Human Resources Manager ​onboard the cruise ship will​ be responsible for overseeing all aspects of the ship's human resources operations. The role of the Human Resources Manager is crucial in recruiting, developing, and maintaining a skilled and motivated workforce, ensuring compliance with labor laws, and fostering a positive work environment. This position requires strong leadership, organizational skills, and a commitment to supporting the ship's mission and values.​    ·        HR Strategy: Develop, implement, and communicate HR strategies, policies, and procedures that align with the ship's objectives and values. Collaborate with all ship's departments to support overall operational goals;  ·        Training and Development: Coordinate and facilitate training and development programs to enhance crew skills and knowledge. Identify training needs, organize training sessions, and monitor crew performance and career development;  ·        Personnel Administration: Oversee personnel administration tasks, including crew contracts, payroll processing, benefits administration, and HR recordkeeping. Ensure compliance with labor laws and regulations;  ·        Crew Welfare: Manage crew welfare programs and initiatives to enhance crew satisfaction and well-being. Address crew concerns, provide support during personal and professional challenges, and maintain open lines of communication;  ·        Performance Management: Implement performance management processes, including regular performance appraisals, goal setting, and feedback sessions. Identify high-potential crew members and develop succession plans;  ·        Employee Relations: Act as a mediator and advisor in resolving crew conflicts and disputes. Promote a positive and respectful work environment and enforce company policies and procedures;  ·        Compliance: Ensure compliance with maritime labor regulations, employment laws, and company policies. Collaborate with legal and compliance teams to address HR-related legal matters;  ·        Crew Engagement: Develop and execute crew engagement initiatives, events, and activities to enhance morale and promote a sense of belonging among crew members;  ·        Budget Management: Prepare and manage the HR department budget, including labor costs, training expenses, and crew welfare programs;  ·        Reporting: Prepare HR reports and metrics for senior management, including crew turnover, performance, and compliance statistics;  ·        Continuous Improvement: Stay updated on HR trends and best practices in the cruise industry. Identify opportunities for process improvements and efficiencies within the HR department;  ·        Administrative Tasks: Oversee administrative functions, such as maintaining accurate crew records, preparing reports, and managing departmental expenses within the allocated budget;  ·        Safety and Security: Ensure compliance with ship safety protocols and emergency procedures within the crew. Participate in emergency response and contingency planning. Monitor security measures and promptly report any incidents or concerns;  ·        Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.​      Profile : ·        A minimum of 5-years’ experience in a leadership Human Resources role, preferably in a luxury ship and/ or luxury hotel setting;  ·       Proficiency in English is mandatory, with excellent verbal and written communication skills for interaction with local authorities and guests. Knowledge of Arabic and/or additional languages is a plus;  ·        Experience in other cruise companies, in cruise vessels of similar size (15000 GT/3400 pax) is a plus;  ·        Proven leadership and supervisory skills, with the ability to motivate and develop a team;  ·        Strong organizational and multitasking abilities with exceptional attention to detail with a focus on HR standards;  ·        In-depth knowledge of labour laws, regulations, and maritime labour conventions;  ·        Proficiency in HR software and systems for personnel administration;  ·        Excellent problem-solving skills and the ability to handle crew complaints and concerns with professionalism and empathy;  ·        Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;  ·        Understanding of shipboard safety and security protocols and the ability to ensure compliance.​    Contract Length: 3 months on board 3 months vacation  Embarkation end July