Senior/Staff Site Reliability Engineer
No longer listedIvo
San Francisco, CA$325k–$485kPosted Apr 24, 2026
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Senior/Staff Site Reliability Engineer
Ivo
San Francisco, CA
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Senior/Staff Site Reliability Engineer
Ivo
San Francisco, CA
1 week ago
107 applicants
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Why Ivo? Every civilization runs on the same infrastructure: agreements between people who don't fully trust each other. Sumerians pressed them into clay. Romans carved them into stone. We bury them in 80-page PDFs.The way those agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. We're building the AI that finally changes that. Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify. We recently raised our Series B and have grown 800% over the last 12 months.Engineering at IvoEngineers At Ivo Are Inventors. Ivo Was First-to-market WithAn AI agent that lives in MS word and edits the document for you [2023]Ditching imprecise embeddings models in favor of agentic RAG [2023]Large-scale LLM-based legal fact extraction [2024]A legal assistant that can search large contract databases, without sacrificing accuracy [2024]Clustering legal documents descended from the same family [2025]Automatic deviation analysis to locate buried risk in huge contract databases [2025]Merging contracts with their amendments to make a time series of “composite” contracts (a customer actually cried when we showed her this) [2025]The Role: Why, What and the WhoWhy? Infrastructure Engineers build the foundation for Ivo’s entire platform.Customers are cagey about their contracts, so each customer gets their isolated environment with containers, database, VPC, etc. Things break. Regions go down. Cloud and LLM providers have “incidents.” Customers still expect us to hit our SLAs.What? We’re looking for an Senior or Staff Site level Reliability Engineer as part of Infrastructure team to:Own uptime, reliability, and performance end-to-endDefine and enforce SLI, SLO and SLA targets (and make sure we don’t get paged in the wee hours)Design failover + disaster recovery that actually...