Desktop & Application Support Engineer .

Skip To Job Description Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.About Us:We’re an international team who specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune 500 companies, e-commerce brands, technology SaaS companies & VC-funded startups.We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online.We have a fun and friendly work culture that also encourages employees personally and professionally.EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind.The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him.Equal Opportunity Employer:EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics.Flexible Timings:Flexible working hours are the new normal.We at EbizOn believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better.Global Clients Exposure:Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. That's why you'll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools.Retreats & Celebrations:With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.Leave Policy:Leave policies allow for 52 weekends and 32 days of leave per year, plus maternity, paternity or sabbatical allowances. Desktop & Application Support Engineer . Gurgaon, India Contracted to Full Time Entry Level Share We are looking for a skilled Desktop & Application Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth functioning of desktop systems, applications, and IT infrastructure across the organization.Key Responsibilities:Install, configure, and troubleshoot desktop/laptop systems (Windows 10 & Windows 11)Manage and support Microsoft Office Suite and Outlook client configurationPerform OS installation, formatting, upgrades, and patch managementHandle IP configuration, network connectivity issues, and basic LAN troubleshootingDiagnose and resolve hardware issues for desktops/workstations (HP, Dell, etc.)Work with Windows Registry, system settings, and performance tuningProvide support for application-related issues and software installationsPerform data backup and recovery activitiesMaintain IT asset inventory and documentationManage and support around 500+ client machines in an enterprise environmentProvide remote and on-site technical support to end-usersEnsure timely resolution of tickets as per SLACoordinate with vendors for hardware/service-related issuesRequired Skills:Strong knowledge of Windows OS (10 & 11)Hands-on experience with Microsoft Office & Outlook configurationBasic networking knowledge (IP addressing, DNS, DHCP)Experience with hardware troubleshooting (HP/Dell desktops & workstations)Knowledge of OS deployment, imaging tools, and patch managementFamiliarity with ticketing tools (ServiceNow, Jira, etc.)Understanding of Active Directory (user management, group policies)Basic knowledge of antivirus and endpoint security toolsPreferred Skills:Experience with remote support tools (AnyDesk, TeamViewer, etc.)Knowledge...