Deployment & Support Engineer

AzmedDeployment & Support EngineerJob summaryPermanent contractParisA few days at homeSalary: Not specifiedStarting date: September 06, 2026Experience: > 3 yearsSkills & expertiseCybersecurity knowledgeCommunication skillsCollaboration and teamworkGatherLinux+6ApplySavelast monthShareAzmedInterested in this job?ApplySaveQuestions and answers about the jobIs it mandatory to attach a resume?Does this position allow remote work? What type of contract is offered for this position?Is a cover letter mandatory to apply for this position?What is the start date of the contract?The positionJob descriptionRole OverviewFollowing the expansion of its customer base, AZmed wishes to increase its ressources for support and deployment. The mission encompasses the entire portfolio - internal products (Rayvolve Suite for X-Rays, Rayscan Suite for CT-scans) and external partner solutions - over all business units (worldwide client base).The position of Deployment & Support Engineer is full-time, based in Paris, and part of the Product and Operations department.ResponsibilitiesRegarding operations:Manage and resolve client technical support requests.Install new devices of AZmed’s products for new clients.Optimize client environments through configuration management and performance updates.Organize and deploy new releases and patches.Regarding processes & collaborationsEnsure the application of Quality System Management processes for client complaints, in collaboration with the Quality team.Develop and maintain automation tools for Rayvolve installation in relation with the Dev, DevOps and AI teams.Collaborate with the Account Management teams to convert deals from a free trial phase to a paying phase, and answer clients’ needs.Work closely with the Product team to gather and provide insights on client experiences and Rayvolve installations.Preferred experienceStrong experience with the Linux/Unix command-line is mandatory. We use it every day.At least 3-4 years of experience in technical support - Levels 1 (frontline in support of the Business teams) and 2 (technical resolution).Experience in system administration and deployment of complex applications.Expertise in installing and maintaining secure Linux infrastructures, containerization, and orchestration (Docker, Kubernetes, Ansible).Expertise deploying virtual machines and appliances (OVA), configuring networks (VPN, firewall, SSH), and automating tasks via Shell or Python scripting.Familiarity with IT security best practices and management of cloud and on-premise infrastructures.Excellent communication skills in English, with the ability to collaborate effectively with multidisciplinary teams.Motivation to contribute to healthcare improvement through medical AI and radiology analysis solutions, and, ideally, experience in the medical and/or AI industries.Recruitment processScreening interview with the manager Gaétan (30 min, remote)In-depth interview with the manager and one team member (2 hours)Meet the team and founders (2h30 hours, at the office)Want to know more?Rencontrez Imane, Software EngineerRencontrez Alexandre, CTO et Co-fondateurDiscover the companyExplore the company’s profile or follow them to find out if they’re the right fit!Explore the companyFollow them!The companyAzmedArtificial Intelligence / Machine Learning, Health45 employeesFounded in 2018Average age: 30 years oldEmployee turnover: 5%View websiteView all jobs3Who are they?AZmed est une entreprise française fondée en 2018 afin d’améliorer les conditions de travail des médecins et d’avoir un impact sur le parcours de soins des patients.La première solution développée, Rayvolve, est un outil d’aide au diagnostic d’intelligence artificielle capable de détecter tous types de fractures en radiographie standard. Le logiciel Rayvolve, permet aux radiologues et aux urgentistes de gagner du temps pour l’interprétation des examens et de réduire le risque d’erreurs diagnostiques.AZmed est la première entreprise française ayant...