Sea Logistics Operational Care Supervisor

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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How you create impact

You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of operational excellence.

You will be responsible for the delivery of operational excellence through your operational care center (OCC) team by providing leadership + direction, while continuously optimizing production costs.

What we would like you to bring

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives: 

• To ensure operational excellence through high quality shipment for export services.
• To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
• To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR). 
• To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
• To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues. 
• To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. 
• To anchor the usage + improvements of OCC core systems.
• To ensure compliance with financial + revenue care guidelines. 

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application. 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.