CRM Specialist (Retention, Klaviyo, Email)
Polaris Growth is hiring a CRM Specialist to join our team. You’ll work on CRM, retention and Lifecycle strategies for established & fast-growing e-commerce brands.
What you’ll do
Turn customer data into clear actions and improvements
Translate strategy into execution (and vice versa)
Build and optimize flows, campaigns, and pop-ups in Klaviyo
Run A/B tests and iterate fast
Work in sprints with your team and clients
What we’re looking for (non-negotiable)
3+ years experience in email marketing / CRM / e-commerce
Strong hands-on experience with flows and campaigns
Experience with Klaviyo or similar tools
Strong communication skills (Dutch and/or English)
Analytical, proactive, and comfortable owning projects
Nice to have
Experience with RFM, CLV and loyalty
Shopify / Magento / WooCommerce knowledge
Eye for identifying gaps in retention & performance
Understanding of attribution and margins
What you’ll get
Competitive salary based on your experience and skill set
Mostly remote, with regular co-work days
25 vacation days (full-time) + NS Business Card
Company laptop + full home office setup
Access to top training (Klaviyo, CRO, data & strategy)
Room to grow into the direction you want
Work at a leading Klaviyo Elite Partner agency
Team outings, drinks & events
A direct, open culture with strong team support
This is for you if
You want to go beyond execution and think strategically
You enjoy solving problems and improving systems
You want to grow fast within a strong team
This is not for you if
You prefer repetitive, low-impact work
You need constant guidance to move forward
You’re not interested in continuous improvement
Apply now and let’s build something meaningful together.