Team Leader, Business Assurance – Finance (Billing, AP & Collections) - GBS Americas

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Team Leader, Business Assurance – Finance (Billing, AP & Collections) - GBS AmericasFull-timeCompany DescriptionSGS is the global leader in inspection, testing and certification, setting the international benchmark for quality and integrity. Through GBS by SGS, we centralize essential services such as Finance, Human Resources, IT and Procurement to drive efficiency and innovation. Our GBS Americas hub in Bogotá supports transformation across Latin America and North America, enabling smarter operations and delivering exceptional value to our clients worldwide.Job DescriptionPosition SummaryThe Team Leader, Business Assurance – Finance is responsible for providing strategic and operational leadership across three finance operational towers: Billing, Accounts Payable, and Collections. This role ensures the consistent delivery of high‑quality financial operations, internal control compliance, KPI performance, and financial reporting accuracy. As a key partner to the Business Assurance Manager and multiple stakeholders across GBS Americas, the Team Leader drives operational excellence, risk mitigation, process improvements, and service reliability. The role is central to strengthening the integrity and performance of finance operations across the region, blending people leadership, KPI accountability, and financial governance.  The position reports directly to Luisa Mateus, Manager – Business Assurance, GBS Americas.Key Responsibilities1. Leadership & People ManagementThe Team Leader is accountable for building, inspiring, and enabling a high‑performing team of ~12 Business Assurance professionals across Billing, Accounts Payable, and Collections. This includes providing day‑to‑day guidance, coaching, and mentorship to ensure team members fully understand their roles, responsibilities, and performance expectations. The leader is responsible for establishing clear objectives linked to Finance and Business Assurance priorities, conducting structured 1:1 conversations, overseeing performance reviews, and creating tailored development plans to strengthen capabilities and long-term career paths. They must ensure balanced workloads, manage staffing needs, identify skill gaps, and lead ongoing training and cross‑training programs to enhance team resilience.The role also requires cultivating a culture of trust, accountability, and psychological safety, where employees feel empowered to raise concerns, propose improvements, and perform at their best. The Team Leader must monitor team morale, proactively address interpersonal or workload stressors, and ensure consistent communication so the team remains aligned, motivated, and engaged. As a visible and accessible leader, this role models integrity, professionalism, customer orientation, and collaboration at all times.2. Operational Excellence Across Finance Towers (Billing, AP & Collections)The Team Leader ensures that Business Assurance activities across Billing, AP, and Collections are executed reliably, accurately, and in accordance with internal controls, financial governance frameworks, and service-level expectations. For Billing, the role oversees the end‑to‑end validation of invoices, supporting documentation, certifications, and adjustments, ensuring accuracy, timeliness, and compliance with contractual terms. The leader monitors cycle times, investigates discrepancies, and works with stakeholders to correct root causes.For Accounts Payable, the role ensures invoice processing is compliant with approval hierarchies, documentation requirements, and internal policies. They oversee adherence to payment calendars, ensure that reconciliations are complete, and address recurring issues impacting accuracy, timeliness, or efficiency. For Collections, the Team Leader ensures robust follow‑up standards, proper documentation for collection activities, and accurate monitoring of aging reports. They facilitate...