This role is for one of the Weekday's clients
Salary range: Rs 800000 - Rs 1200000 (ie INR 8 - 12 LPA)
Min Experience: 2+ years
Location: Bengaluru, Karnataka, India
JobType: full-time
We are looking for a dynamic and results-oriented B2C Sales Executive with 2–8 years of experience in customer-facing sales. The ideal candidate will have a proven ability to engage with individual customers, understand their needs, and convert leads into successful sales. This role is ideal for professionals who thrive in a target-driven environment and enjoy building meaningful customer relationships while delivering exceptional buying experiences.
As a B2C Sales Executive, you will play a key role in driving business growth by identifying customer requirements, presenting tailored solutions, negotiating effectively, and ensuring high customer satisfaction. You will work closely with cross-functional teams to maximize sales opportunities and contribute to the company's revenue goals.
Requirements
Key Responsibilities
- Generate and convert qualified leads through various sales channels, including inbound inquiries, outbound outreach, referrals, and walk-in customers.
- Understand customer requirements and recommend suitable products or services that align with their needs and preferences.
- Conduct product demonstrations, presentations, and consultations to educate customers and influence purchase decisions.
- Build and maintain strong relationships with customers by providing timely assistance, addressing concerns, and ensuring a seamless buying experience.
- Achieve and exceed monthly, quarterly, and annual sales targets while maintaining high levels of customer satisfaction.
- Manage the complete sales lifecycle, from lead generation and qualification to negotiation, closing, and post-sales follow-up.
- Maintain accurate records of customer interactions, sales activities, and pipeline updates using CRM systems.
- Collaborate with marketing, customer support, and operations teams to improve customer engagement and sales effectiveness.
- Stay informed about market trends, competitor offerings, and customer preferences to identify new business opportunities.
- Participate in sales meetings, training sessions, and performance reviews to continuously improve selling techniques and product knowledge.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- 2–8 years of experience in B2C sales, retail sales, direct sales, field sales, or customer acquisition roles.
- Demonstrated track record of consistently achieving or exceeding sales targets.
- Experience using CRM tools and maintaining structured sales pipelines is preferred.
Must-Have Skills
- Strong expertise in Sales with a customer-first approach.
- Excellent communication, negotiation, and persuasion skills.
- Ability to build rapport quickly and establish long-term customer relationships.
- Strong presentation and product demonstration abilities.
- Effective objection handling and closing techniques.
- Goal-oriented mindset with the ability to perform under sales targets.
- Strong interpersonal skills and a consultative selling approach.
- Good problem-solving and decision-making capabilities.
- Time management and organizational skills to manage multiple customer interactions efficiently.
- Basic proficiency in Microsoft Office and CRM platforms.
Preferred Skills
- Experience in retail, consumer products, BFSI, real estate, education, healthcare, or other consumer-focused industries.
- Familiarity with digital sales channels and customer engagement tools.
- Ability to analyze customer behavior and identify upselling and cross-selling opportunities.
- Self-motivated, adaptable, and eager to learn in a fast-paced environment.