Implementation Specialist (Copenhagen)

April 8, 2026Implementation Specialist (Copenhagen)Welcome to spektr. We’re here to make compliance manageable, no matter how complex it feels. From onboarding to monitoring and everything in between, spektr helps you stay on top of it all, without the endless manual work.Before spektr, our team helped build these companiesWHY SPEKTRAt spektr, we are on a mission to automate the world’s most complex compliance workflows through AI. Founded by the team behind HelloFlow (acquired by Trulioo), spektr is building the infrastructure and AI agents to run compliance on scale.Most large financial companies rely on thousands of employees to keep up with manually handling compliance. With spektr’s AI agents, we have the opportunity to change that and completly redefine how compliance operates.This is a rare opportunity to join spektr at the moment of take-off. We have a proven product, already used by some of the largest and fastest-moving financial companies like Santander, Pleo, Phantom, and many more. Backed by Northzone, Seedcamp and PSV, we are scaling incredibly fast and changing the way compliance works in real time. The work is ambitious, the bar is high, and the opportunity for personal and professional growth is huge.‍THE OPPORTUNITYJoin spektr's client-facing A-team - responsible for making sure every client goes live fast, stays healthy, and grows. As our Implementation Specialist, you will know the spektr platform better than anyone, and use that knowledge to get clients from signed contract to confident, active usage.You will go on-site, solve real problems shoulder to shoulder with clients' compliance and operations teams, and make sure nothing falls through the cracks. You will work directly with the SpektrQ lead and have a direct line to our founding team.‍WHAT YOU WILL BE DOINGOwn client relationships from signed contract through to healthy, active usage - you are accountable for go-live and everything afterLead on-site implementation sessions and work streams, configuring workflows, and integrations to fit each client's exact needsResolve configuration issues independently before escalating to engineeringOwn customer success of spektr's largest enterprise accounts and act as the internal voice of the client into productBuild reusable implementation playbooks so every client gets a consistent experience and the same question is never answered twiceFlag client health signals early - you notice when something is off before it becomes an escalation‍WHAT WE ARE LOOKING FOR2–4 years in implementation, solutions consulting, or customer success at a B2B SaaS company - we care more about how you think than how long you've been doing itA structured problem-solver: when something doesn't work, you go step by step rather than guessingStrong communicator - you can explain a technical concept clearly to a non-technical client and are excellent in handling senior stakeholdersComfortable with technical & legal documentation, data flows, and integrations - you don't need to be a developer or lawyer, but you can't be afraid of infrastructure and regulationsWilling and excited to travel to client sites - you do your best work in the room, not on a callHighly organised: you manage multiple clients at different stages and nothing slips‍THIS ROLE MIGHT NOT BE THE RIGHT FIT, IF...You prefer a reactive support queue over owning relationships end-to-end, need a dedicated technical team behind you to resolve anything non-trivial, or are more comfortable with a clear structure.‍WHAT WE OFFERA defining role in spektr’s expansion team - a new function being built with real influence on how it takes shapeDirect access to the founding team and a front-row seat to how a fast-growing compliance AI company scalesWork with category-defining enterprise clients across financial services and regulated industriesCompetitive compensation packageBeautiful office close to Nyhavn and daily lunch catering‍OUR PROCESSInitial conversation: Chief of staff (30...