Process and Data Analyst/Process Engineer

Single PositionExplore a Career With UsView All JobsHybridProcess and Data Analyst/Process EngineerGURUGRAM, Haryāna, India No longer accepting applications.Job ID26967941Date posted05/28/2026DepartmentBusiness Strategy, Management & AdministrationThis role is part of Enterprise Excellence CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic program based on business priorities. This role will be responsible to support and drive Global EE Lean programs.Some of the key offerings of the Team are Revenue Enhancement, Operating Model and Process Optimization, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications.The Process Engineer is a problem-solving role, which will provide an opportunity to sharpen and grow ones analytical and problem-solving skills. The team works closely with senior leadership to deliver on strategic problem statements across the franchise. The role is a steppingstone to build Strategic Financial Consulting skill with Global exposure to accelerate your leadership journey in Financial Service. Ideal candidate should have entrepreneur mindset and deal with ambiguity with structural thinking. Process Engineers should have strong analytical knowledge, domain expertise, and an eye for detail to identify pain points and recommend solutions in a fact-based manner. They should be able to break down the problems into simple story lines backed with data and have discussions with senior leadership / project team to create buy.Key Responsibilities:Learn and apply Lean Methodology and Framework to solve key business problemsSupport Senior Project team to develop strategic problem statement and develop mobilization planProcess Mapping and analysis to identify problem/opportunitiesDevelop Hypothesis and identify key pain pointsEstablish data requirements and conduct data analysis to validate pain pointsConduct Root Cause analysis with process SMEsSupport Interim and End state solution design and developmentPlan and schedule project milestones using appropriate tools.Track main project milestones and deliverables.Deliver and maintain progress reports, proposals, requirements documentation and presentations.Key Cultural Fit: You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground upYou have a passion for new tech, and are always on the lookout for “what’s new”You are naturally gifted at thinking of ways to “do things better, faster, smarter”You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders You can work across boundaries to fill the gaps, and drive accountability for yourself and othersJob Skills/Qualifications:Ability to provide structural thinking to data and analysisExcellent Power Point and Excel Skills (Must Have)Excellent Problem Solving Skills and ability to work with cross functional teamsGood Articulation and Communication skillsAdaptability and flexibility to changing requirementAbility to challenge status quoUnderstanding of new emerging technologiesAbility to influence, negotiate, and resolve conflicts as well as deal effectively with senior leaders from all functional backgrounds on all aspects of business operations.Educational Level:3-5  years experience in bank services.Bachelor’s/University degree or equivalent experienceRequired Travel: Yes, ~30% of the time (based on business requirement ) This site uses only strictly necessary cookies to perform basic functions. You may adjust the settings of your internet browser to reject or block all cookies or trackers, but doing so may affect how the website functions. This website is hosted by an external service provider and all cookies are controlled and configured by Citi. For detailed information please read our Citi Careers Cookie Policy.I have read the cookie notice