Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
The Opportunity
The Director of IT Cybersecurity will own and manage Ensemble's cybersecurity platforms, ensuring they are deployed, configured, and operated effectively to protect the organization. This is a hands-on leadership role: you will manage a team of security engineers and analysts responsible for the day-to-day operation of cybersecurity platforms, while also directly contributing to platform administration and technical problem-solving. The Director of IT Cybersecurity will develop a keen understanding of Ensemble's unique business requirements to identify and reduce enterprise risk, and will report to the Deputy CISO.
Essential Job Functions
- Owns the end-to-end lifecycle of Ensemble's cybersecurity platforms (e.g., SIEM, EDR/XDR, IAM, vulnerability management, firewalls and network security tools), including deployment, configuration, tuning, upgrades, and end-of-life planning.
- Ensures cybersecurity platforms are properly integrated, licensed, and performing to established service levels.
- Evaluates and recommends new security platforms and tools as business needs and the threat landscape evolve.
- Manages vendor relationships and contracts for cybersecurity tooling.
- Manages the budget for cybersecurity platforms and tooling, including forecasting and cost optimization.
- Provides hands-on leadership to a team of security engineers and analysts, balancing direct platform work with delegation, setting priorities, reviewing work, and coaching for technical growth.
- Establishes change control and configuration management practices for cybersecurity platforms to ensure changes are tracked, tested, and approved before deployment.
- Partners with security Subject Matter Experts (SMEs) - e.g., incident response, threat intel, compliance - to ensure platforms are configured to meet their operational needs.
- Ensures platforms meet required security standards by providing control assurance evidence and validation to demonstrate ongoing effectiveness.
- Partners with other IT teams whose systems and applications are protected by Ensemble's cybersecurity platforms.
- Develops and tracks key performance indicators (KPIs) and metrics for platform health, uptime, and operational success.
- Reports on platform status, risks, and roadmap to the Deputy CISO, and participates in relevant status meetings.
Job Competencies
Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.
Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear).
Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.
Employment Qualifications
- CISSP, CompTIA SecurityX, GIAC (GSEC/GCIA/GMON), or equivalent platform/technical certification; vendor-specific certifications (e.g., SIEM, EDR, or IAM platform certs) a plus.
- 5-7 years or relative experience
- 2-3 years, or more, of true leadership experience
- Bachelors Degree in Information Systems or Equivalent Experience
- Practical experience building threat-based cybersecurity programs and designing and implementing security controls and compliance programs.
- Hands-on experience administering and managing cybersecurity platforms such as SIEM, EDR/XDR, IAM, vulnerability management, or network security tools, with experience leading engineering or operations teams responsible for these platforms.
- Self-motivated and willing to take on challenges while adapting to an ever-changing operational environment.
- Excellent analytical and problem-solving skills.
- Strong business acumen to quickly learn new business processes and understand how application performance requirements support the business in achieving revenue and profit goals.
- Excellent collaboration skills - must be eager to work as part of a cohesive team and work as a partner to other teams within Ensemble, locally and globally.
- Exceptional communication skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully, and manage and resolve conflict.
- Ability to manage multiple projects, priorities and deadlines.
- Demonstrated initiative, customer orientation and teamwork competencies.
- Adaptability, flexibility and ability to work as part of a team across functional boundaries or in an individual capacity.
- This role pays between $141,300- 223,200 based on experience
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
- This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
This posting addresses s state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
#LI-LP1
#LI-Remote
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.