We're seeking a future team member for the role of Specialist, Client Processing 1 to join our Transaction Processing team for our Loans Enablement Platform. This role is located in Houston, Texas
In this role, you'll make an impact in the following ways:
· Performs routine and non-routine client service and transactional support functions.
· Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
· Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
· Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues.
To be successful in this role, we're seeking the following:
· Bachelors degree or the equivalent combination of education and experience is required.
· 0-3 years of total work experience is preferred.
· Experience in brokerage processing is preferred.