Vice President, Lead Software Production Management & Reliability Engineering

Our Insights Personal Finance Market Trends Technology & Disruption Sustainability Diversity & Inclusion What We Do Wealth Management Investment Banking & Capital Markets Sales & Trading Research Investment Management Morgan Stanley at Work Sustainable Investing Inclusive Innovation About Us Core Values Leadership History Locations Diversity Sustainability Giving Back Technology Careers Students & Graduates Experienced Professionals LanguageEnglishFrench Single PositionView All JobsVice President, Lead Software Production Management & Reliability EngineeringHong Kong, Hong Kong No longer accepting applications.Employment TypeFull timeJob LevelVice PresidentYou are required to review the Firm’s Mobility Guidelines on careerhub/ prior to submitting your application to ensure you understand and abide by your obligations under the Firm policy.JOB LEVELVice PresidentTIERP4Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With more than 600 offices in 33 countries, the people of Morgan Stanley provide our clients the finest thinking, products and services to help them achieve even the most challenging goals. For further information about Morgan Stanley, please visit www.morganstanley.com.ETS is that global technology group that delivers the software and hardware technology solutions that make our businesses run. The team manages the production, operations, and engineering of our data centers, voice and data networking solutions, wireless technologies, server and database operations, desktops, servers and mainframes.As a core ETS pillar, the ENS L3 Operation team is responsible for the deployment, maintenance, and support of our global Data & Voice network, utilizing the latest telecommunications and networking technologies available, to deliver the best possible end-user experience.The team has an opportunity for an experienced L3 Data Network Operation Engineer. The successful candidate will work as L3 operation team member to support global Morgan Stanley network during Asia time and responsible for regional deployment for various network projects and operation hygiene programs.Job Description:- The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global follow the sun group;- Apply, examine, support and troubleshoot a global network including routers, switches, Load Balancers and firewalls;- Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues;- Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;- Communicate with business units during projects and incidents;- Point of escalations for offshore Level1 and Level2 for incident management;- Operational acceptance of new deployments and create technical documentation for as built environment;- Participate in vendor management and governance process;- Participate in on-call duties in rotation. Week-end work expected, execute critical changes over weekendRequired Skills:- The successful candidate will have 10+ year experience in a similar position in an equivalent Financial Services firm; ( candidates without financial services experience can also be considered if they have exceptional technical networking skills especially from service provider/ carrier, or network equipment resellers ).- Hands-on experience with Data Network skills; expert IP routing and LAN switching troubleshooting skills.- An excellent knowledge of data networking principles as well as an excellent knowledge of the specific technologies to manage and support high-speed networks;-...