Healthcare Virtual Assistants Wanted
📍 Onsite position – Mérida, Mexico
➡️ Option to work remotely after 1 year (subject to performance & HIPAA compliance)
Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.
This is a professional, long-term onsite role focused on patient care and operational excellence. Immediate positions are available for qualified candidates—don’t miss this opportunity for stable employment.
What You’ll Do
- Answer inbound patient calls for doctors’ offices
- Schedule, reschedule, and confirm appointments
- Navigate EMR systems
- Verify insurance benefits (VOB)
- Support prescription refill workflows
Who We’re Looking For
- Experience in a clinic, doctor’s office, or hospital
- Familiarity with medical terminology (medical billing knowledge is a plus)
- Proficient in English (B2 or higher) and Spanish
What We Offer
- Competitive salary based on experience
- Annual performance reviews with salary increase opportunities
- Consistent full-time schedule aligned with U.S. business hours
- Stable onsite role with long-term growth potential
- Future possibility of remote work after one year (must meet HIPAA standards)
Snapscale is redefining the virtual assistant experience. Since 2017, we’ve partnered with U.S.-based companies to deliver high-quality support within a structured, professional environment that emphasizes employee growth and long-term careers.
As we expand into Mexico, we’re seeking individuals who want to play a role in building something impactful—not just occupying a position. With over 400 team members across the U.S., India and the Philippines, you’ll have the backing of a proven global organization while helping shape our newest team in Mérida.
📩 For more information, email: team.mexico@snapscale.org
Requirements
Ideal Candidate
- Minimum of 2 years of experience in a healthcare setting
- Fluency in English and Spanish
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in healthcare management software
- Ability to work effectively in a team-oriented environment
- Strong attention to detail and problem-solving skills