IT Delivery Manager, Oracle Fusion Americas
IT Delivery Manager – Oracle Fusion (Americas)
Location: Pune, India
Experience: 15–20 years
Role Overview
We are seeking a seasoned IT Delivery Manager – Oracle Fusion (Americas) to lead end-to-end delivery, stabilization, and continuous improvement of Oracle Fusion ERP solutions supporting our Americas business units. Based in India, this role will serve as a key connector across global stakeholders, driving seamless execution in a distributed, onshore/offshore delivery model.
The ideal candidate brings deep delivery expertise, strong program leadership experience, and a proven ability to manage large ($10M+), complex programs across multiple vendor teams and geographies.
Key Responsibilities
Program & Delivery Leadership
Lead end-to-end delivery of Oracle Fusion ERP programs, enhancements, and support initiatives for Americas business units
Drive planning, execution, governance, and reporting for large-scale, multi-year transformation programs
Ensure delivery predictability across scope, schedule, budget, and quality
Global Delivery Model Execution
Operate and optimize a global delivery model with distributed teams across onshore (Americas) and offshore (India and other regions)
Ensure effective coordination, communication, and handoffs across time zones
Establish scalable delivery frameworks, governance cadence, and reporting structures
Vendor & Partner Management
Manage multiple system integrators and vendor teams, ensuring alignment to program goals and delivery standards
Drive vendor accountability through well-defined KPIs, SLAs, and performance reviews
Oversee contract adherence, issue resolution, and escalation management across partners
Stakeholder Management
Partner closely with senior business leaders in Finance, Supply Chain, and Operations across the Americas
Act as a trusted IT advisor, aligning business priorities with technology strategy and delivery execution
Provide proactive communication on program status, risks, dependencies, and mitigation strategies
Oracle Fusion Expertise
Oversee implementation, rollout, and production support of Oracle Fusion modules (Finance, SCM, Procurement, etc.)
Ensure robust solution design, integrations, and data governance practices
Promote adoption of standard processes and minimize customizations where possible
Operations & Continuous Improvement
Lead stabilization and ongoing support for Oracle Fusion applications post-implementation
Define and track KPIs, SLAs, and service metrics to ensure operational excellence
Drive continuous improvement initiatives, automation, and process optimization
Team Leadership
Lead and mentor globally distributed teams, fostering a high-performance, collaborative culture
Provide direction, coaching, and career development opportunities for team members
Build strong engagement across cross-functional and cross-cultural teams
Qualifications
15–20 years of IT experience with significant tenure in ERP program/delivery leadership roles
Proven experience leading Oracle Fusion ERP implementations, rollouts, and support at scale
Strong experience managing global delivery models with onshore/offshore teams
Demonstrated success in managing multiple vendors/system integrators in complex environments
Strong functional understanding of Finance and/or Supply Chain domains
Experience working with global stakeholders, particularly in the Americas region
Solid program management expertise across Agile, Waterfall, or hybrid delivery models
Exceptional leadership, communication, and stakeholder engagement skills
Why Join Us?
Lead mission-critical ERP initiatives with global business impact
High visibility role with senior leadership across regions
Opportunity to shape and optimize global delivery models
Collaborative and high-performing global team environment
Johnson Controls is an Equal Opportunity Employer.
We do not discriminate on the basis of any legally protected category.