Accounts Receivable Analyst
Sapphire Digital, Part of Zelis
Hyderabad, IndiaPosted Jul 13, 2026
Skip to main contentWe use cookies to make the safest and most effective website possible. DeclineAccept CookiesZelis CareersSign InAccounts Receivable Analyst page is loadedAccounts Receivable AnalystApplylocationsIndia Hyderabadtime typeFull timeposted onPosted 9 Days Agotime left to applyEnd Date: July 31, 2026 (7 days left to apply)job requisition idJR111312About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position OverviewWe are currently seeking a skilled Collections Analyst II to join our Shared Services Team in India. The successful candidate will be responsible for Research and conduct in-depth analysis of unpaid or underpaid claims and identify root causes and drive resolution strategies.KEY RESPONSIBILITIES Support resolution of past-due payer balancesResearch and conduct in-depth analysis of unpaid or underpaid claims and identify root causes (denials, processing issues, contract discrepancies) and drive resolution strategiesServe as a primary point of contact and work with payer representatives to follow up on outstanding balancesDocument collection activity, track follow-ups, and maintain accurate account notesAnalyze aging reports and proactively prioritize accounts based on risk and value and drive collection performanceAssist in identifying trends in non-payment, recommend corrective actions, and escalating issues to the Collections LeadSupport and review reporting, reconciliations, and data validation related to receivablesCollaborate with internal teams (U.S.-based) and cross functional teams to resolve discrepancies and improve processes EDUCATION AND professional experience: Required:8-10 years of experience in collectionsStrong analytical and problem-solving skills with attention to...