Senior Aladdin Performance Analyst

For more concise information, please see "additional job description" \- this position will be primarily providing Aladdin performance guidance and support for the global team. The Senior Aladdin Performance Analyst is a position responsible for accomplishing results through the management of a team or department, driving a variety of fund valuation activities in coordination with the Operations - Transaction Services team. Responsibilities: * Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) * Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing * Coordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needs * Build and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issues * Perform discovery and due diligence with clients and visits regarding service quality measurement * Manage the Risk and Control agenda including audits, interfacing with internal and external auditors, and identifying process gaps * Work closely with senior management on identifying opportunities for cost saves, full-time equivalent (FTE) reduction, and optimization * Work closely with Sales and CEs on client management and service improvement initiatives * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Recommended Qualifications: * 6-10 years of relevant experience * Performance/Investment certification preferred - CFA/CIPM * Experience in Investment Performance * Experience in accounting within financial services, strategic management, resource/expense management, and managing client relationships * Experience in managing operational delivery * Extensive knowledge of funds services and process * Demonstrated leadership and management skills * Ability to work in a team-oriented environment * Consistently demonstrates clear and concise written and verbal communication * Demonstrated Subject Matter Expert (SME) knowledge in related area Education: * Bachelor’s degree/University degree or equivalent experience * Master’s degree preferred The Senior Performance & Risk Analyst operates within Citi’s Global Middle Office and is responsible for a range of client change activities, as well as strategic change. The successful candidate will be responsible for ensuring that client change activities, and strategic change is managed closely and delivered on time and accurately. Citi is transitioning through a period of significant growth, and the successful candidate will have the opportunity to play an active role in driving the shape the business. The candidate will also be a delegate for the senior manager and be able to adapt to BAU peak demands where required. Job Background / Context: Global Fund Services is the centre of operations and services to Global Middle Office, investment accounting, performance, risk and reporting clients. It has key outsourcing clients and a growing book of clients receiving Middle Office services, and there is now a requirement to recruit an experienced Senior Performance & Risk Analyst to support the growing team. We are looking to recruit a candidate with a strong background and significant experience of...