Global Head of Cloud & Data Center (Infrastructure)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Global Head of Cloud & Data Center (Infrastructure)Full-timeCompany DescriptionSGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.Our brand promise – “when you need to be sure” – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.Job DescriptionThis role sits within Global IT Production, reporting directly to the Global Head of IT Production, with end-to-end accountability for the reliability, security, governance, and operational excellence of the company’s global Cloud and Data Center platforms.The position leads an Infrastructure-owned Cloud & Data Center organization, responsible for ensuring that production platforms are stable, resilient, compliant, and cost-efficient, while enabling application and digital teams through standardized, automated, and well‑governed infrastructure services.This is a senior infrastructure leadership role, focused on production readiness and operational discipline. It does not own application development or product roadmaps, but serves as the authoritative platform owner and senior escalation point for all Cloud and Data Center services.Purpose of the RoleTo own, operate, and continuously improve the company’s global hybrid Cloud & Data Center production platforms, ensuring enterprise-grade service delivery across availability, performance, security, cost, and risk.The role combines:~70% leadership, governance, and IT Production accountability~30% high-level technical and architectural authorityKey ResponsibilitiesCloud & Data Center Production OwnershipOwn global Cloud & Data Center production platforms (Azure‑first, hybrid connectivity, on‑prem).Act as single point of accountability for platform stability, availability, and resilience.Ensure SLAs, SLOs, and compliance standards are consistently met.Strategy, Governance & StandardsDefine and enforce cloud and infrastructure governance (landing zones, networks, RBAC, security, policies).Establish production reference architectures and deployment standards.Ensure alignment with Enterprise Architecture and Security within IT Production ownership.Operational Excellence & SREOwn availability, performance, capacity planning, and incident management.Embed SRE practices (SLOs, error budgets, post‑incident reviews).Act as senior escalation authority for major production incidents.Security, Compliance & ChangeEnsure compliance with security, audit, and regulatory requirements.Apply Zero Trust at the infrastructure and production layer.Enforce ITIL‑based change management for production environments.Financial Governance & FinOpsOwn the global Cloud & Data Center production budget.Lead FinOps initiatives (cost transparency, optimization, reservations, waste reduction).Provide executive reporting on cost, efficiency, and risk.Automation & ObservabilityDrive Infrastructure‑as‑Code and change‑as‑code standards.Define CI/CD patterns for infrastructure deployments.Own monitoring, observability, and service health reporting.Hybrid Infrastructure & Data CentersDefine and execute data center strategy (modernization, consolidation, migrations).Govern hybrid connectivity and network services.Ensure DR, backup, and resilience for production platforms.People & Vendor LeadershipLead global Cloud & Data Center teams within IT Production.Set clear objectives,...