Discover how to slash your EMR and boost your bottom line with our new EMR guide!Download NowWe’re hiring!Product TrainerApply NowBack to JobsThe OpportunityWe are looking for a Product Trainer who can translate complex product features into simple, meaningful learning experiences for customers, partners, and internal teams. This role requires strong collaboration with product and technical teams, a deep curiosity to understand how the product works, and the ability to deliver high-quality training both online and in person.What You’ll DoLearning Content & Knowledge Gathering• Collaborate with product managers and technical experts to understand new features,enhancements, and use cases.• Stay updated with ongoing product development and builds a solid understanding ofworkflows and customer scenarios.• Gather contextual insights on how, why, and when users interact with specific productfeatures.• Explore product features hands-on to understand their value, functionality, and user impact.Training Content & Enablement• Convert complex product concepts into clear, easy-to-understand learning materials.• Create or support the development of training documentation, walkthroughs, andknowledge transfer notes.• Deliver knowledge-transfer sessions to internal teams to ensure consistent understandingacross Sales, CS, Support, and Product teams.• Configure and manage trial/demo environments for training and testing purposes.Training Delivery• Deliver onboarding and training sessions for customers, partners, and employees—both in-person and virtually.• Conduct testing on new features and course content and share actionable feedback with the product team.• Support adoption by ensuring learners understands product capabilities and best practices.Team Collaboration & Continuous Improvement• Participate in planning meetings, weekly syncs, and periodic reviews with cross-functional teams.• Contribute to process improvements for training, documentation, and product knowledgeflow.What We’re Looking For• Experience with SaaS products, CRM/ERP systems (Salesforce experience is a plus but notmandatory).• Strong verbal and written communication skills with excellent grammar and clarity.• Ability to manage multiple priorities, work independently, and thrive in a fast-pacedenvironment.• Comfort with researching, simplifying, and explaining technical concepts.• Strong problem-solving skills and basic project coordination capabilities.• Proficiency in Microsoft Office (Excel, PowerPoint, Word), and basic understanding of HTMLis a plus.Why Lumber?• Work in a dynamic startup environment and gain hands-on experience in payrolloperations.• Learn directly from industry experts in FinTech and SaaS.• Opportunity to grow into advanced roles in payroll architecture, compliance, orcustomer success.Company OverviewLumber is an all-in-one construction workforce management platform that seamlessly streamlines payroll, time tracking, safety, compliance, field productivity, rewards, and recognition for building contractors.DepartmentProduct/EngineeringRequirementsBachelor’s degree and 1+ year of relevant experience in product training, customer enablement, or technical learning roles.Supercharge your construction workforceTalk to our Lumber expert to get started.Book a demo© 2026 LumberFi Inc. All rights reserved.ContactPrivacy policyTerms of service
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