Design, manage, and continuously improve the M365 Americas operating cadence across weekly performance reviews, monthly business reviews, investment reviews, planning checkpoints, and leadership forums. Create clarity across stakeholders by defining agendas, decision points, owners, follow-ups, and escalation paths for key business rhythms. Ensure regional category priorities are consistently represented in leadership cadences, with clear visibility to risks, opportunities, blockers, and actions. Build scalable templates, scorecards, and communication mechanisms that improve predictability, accountability, and execution discipline. Influence without authority across a matrixed stakeholder environment, building trust with regional leadership, Finance, Sales, Marketing, Product, and Worldwide Category partners. Operate as a connective tissue across the category team, ensuring priorities, insights, and investment decisions are aligned and clearly communicated. Bring structure to ambiguous business problems, frame tradeoffs, and guide stakeholders toward decisions that improve execution and business impact. Model a culture of accountability, curiosity, partnership, inclusion, and continuous improvement. Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field AND 4+ years category management, product management, marketing strategy, business planning, product planning, or related work experience Experience building performance reporting, business reviews, dashboards, executive narratives, or operating rhythms. Strong Excel and PowerPoint skills; working knowledge of Power BI or similar analytics and visualization tools. Demonstrated ability to collaborate across functions, manage ambiguity, and communicate clearly with senior stakeholders Master's Degree in Business Administration, Business, Marketing, Communications, Economics, Public Relations, or related field AND 6+ years category management, product management, marketing strategy, business planning, product planning, or related work experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field AND 8+ years category management, product management, marketing strategy, business planning, product planning, or related work experience OR equivalent experience. 4+ years experience managing and expanding a category and attaining sales and profitability targets within a complex (e.g., multinational or matrixed) organization OR equivalent experience. Experience with consumer subscriptions, retail or digital channels, partner programs, investment governance, or go-to-market planning. Proven ability to influence senior stakeholders through data-driven recommendations and clear decision framing. Experience improving operating models, business rhythms, governance frameworks, or scalable reporting processes. Analyze M365 performance across revenue, gross adds, attach, activations, renewals, auto-renewal, partner performance, and channel mix to identify key drivers and actionable insights. Develop dashboards, models, and executive-ready narratives using tools such as Excel and Power BI to simplify complex business signals. Support the strategy, governance, and execution of M365 category programs and investments across Retail, Digital, Direct, and partner channels. Improve visibility into program performance and investment effectiveness, connecting spend to revenue, acquisition, attach, renewal, and customer-value outcomes. Collaborate with Sales, Marketing, and partner-facing teams to ensure programs are executable, measurable, and aligned with regional and Worldwide strategy.
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