Human Resources Officer

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

As Human Resources Officer, you will be the first point of contact for Wave Cameroon Employees' onboarding, compliance and other human resources requests. You will also collaborate with the entire People team  (consisting of HR, Payroll, Talent, IT, HR Business Partners, Office management, Events) and other departments, to ensure overall great employee experience and business continuity.

In this role, you'll;

• Support day-to-day operations of all human resources functions.
• Manage end-to-end onboarding process for new hires across new markets, from offer acceptance through first-day integration
• Collect, verify, and file all pre-employment documentation in line with local legal requirements (work certificates, ID, contracts, tax forms)
• Set up and update employee records in HRIS at the point of hire, ensuring data accuracy after every onboarding batch
• Coordinate onboarding schedules with Talent, hiring managers, payroll,  IT and any relevant stakeholders to ensure equipment, access, and needful are ready on day one
• Conduct or facilitate induction sessions covering Culture & Values, the Internal Regulation, Code of Conduct, and company policies, processes for all new hires
• Proactively Track probation period end dates and collaborate with payroll team for relevant actions
• Create and maintain onboarding checklists tailored to each country's regulatory requirements
• Help improve employees experience
• Provide both strategic and administrative support to the Human Resources Manager.Maintain and regularly update employee files to ensure completeness and audit-readiness at all times
• Support periodic HR audits by organising and providing required documentation within agreed deadlines
• Compile and update employee records (hard, soft copies, and HRIS).
• Process documentation and prepare reports related to staff activities.
• Ensure human resources compliance with internal and country legislation.
• Assist in payroll preparation by providing relevant supporting data to the Payroll team.
• Ensure compliance in the relationship with interim firms 
• Coordinate human resources projects & assist the broader People team as required.
• Assist in managing employee exits: exit interview coordination, offboarding checklist completion, and timely HRIS updates

Key details

• You will work from our office in Douala.
• Work authorization in Cameroon is required.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
• We offer generous health insurance for yourself and your dependents.
• We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
• Airtime allocation.
• Free food, gym and a beautiful office space.

Requirements

• Strong proficiency in English and French.
• Minimum of three (3) to five (5) years relevant experience in human resource management Bachelor's degree in business administration, social studies, or equivalent; further HR training will be a plus.
• Good knowledge of HR functions (employees integration, employees experience, payroll & benefits, recruitment, compliance, training & development etc.).
• Great understanding of labor laws and disciplinary procedures..

You might be a good fit if you

• Are a people person, passionated by HR
• Have solid ethics and reliability.
• Have outstanding organizational and time-management skills
• Take initiative in your work.
• Adjust quickly to changing priorities and conditions, and cope effectively with complexity and change.
• Are analytical in your approach to problems.
• Are excessively detail-oriented and seek to achieve excellence in everything you do.
• Are intellectually curious and creative in the way you go about tackling problems.
• Demonstrate tenacity and a willingness to go the distance to get something done.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination

Our team

• We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
• We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
• We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
• We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
• We are on Y Combinator's top companies by revenue.

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.