Digital ITSM Core Engineering Specialist- VOIS

Skip to main contentCareersDashboardProfileEnglishJoin Talent NetworkSign InSingle PositionIf we can connect, we can create a better future. Join us.View All JobsDigital ITSM Core Engineering Specialist- VOISGiza, EgyptApply NowFind out how well you match with this jobUpload your resumeJob descriptionPerks and benefitsRequisition ID286790Date posted07/19/2026Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this Role We are seeking a Core Monitoring Engineering Specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.What you’ll do Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms. Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.Develop and implement technical solutions, integrations and automation aligned to customer and business requirements. Support project and transition planning through technical expertise, solution estimations and design decisions.Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.Who you are Bachelor’s degree in Engineering, Information Technology, Telecommunications, or a related discipline.Experience working within service management, monitoring, observability or IT operations environments.Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.Experience creating technical designs and low-level design documentation for engineering solutions.Understanding of ITIL and IT service management processes, particularly change and configuration management.Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.Knowledge of Linux and Windows administration, web application servers and enterprise...