Solution Sales Executive - CRM & Industry Workflows

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Solution Sales Executive - CRM & Industry WorkflowsFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: FlexibleCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionThe Solution Sales Executive will oversee market success of ServiceNow's CRM & Industry Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.You will achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for CentralArranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM & Industry Workflows solutionBeing the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow platformClose collaboration with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospectsIn partnership with assigned Account Executive and Solution Consultant, present our CRM & Industry Workflows offering directly to prospects, customers, partners and at industry events and seminarsSupport the regional ServiceNow partner channels to drive an effective customer experienceArticulate customer success strategies to the field in order to streamline and standardize Platform presentations and value propositionSales and partner eco-system sales enablementProspect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside salesSales process management and opportunity closureOngoing account management to ensure customer satisfaction and drive additional revenue streamsQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.7+ years knowledge on return on investment of specialty solutions area to lead solution winExperience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendorAn understanding of the CRM or CX solution-related business processesAble to thrive in a fast paced, growing, deadline driven environmentWillingness to go above and beyond to win in the market against stiff competitionAbility to communicate complex issues in simple terms via written and oral media, to a variety of different audiencesAbility to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-systemExcellent communication and presentation skills in Japanese and EnglishRegional travel requiredAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or...