Senior Expert

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior ExpertFull-timeCompany DescriptionNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.Job DescriptionThis role is accountable for Retailer, eCommerce, and Vendor Onboarding, Engagement, and Compliance Improvement for received data. The role involves working closely with Suppliers, the DA Strategy Team, eData Analysts, and Project Managers to enhance relationships with Providers and RV, aiming to improve Quality and SLAs. This position will manage a group of countries/Retailers.Key responsibilities include tracking Retailer Data Quality, conducting regular reviews with internal stakeholders and suppliers, and driving specific quality improvement goals for suppliers, including any change management related to data receipt (content format, advance notice).The role also handles escalations with Retailers on queries and other engagements.BAUMonitor and report KPIs, like Monitor data receipt according to SLAsReview KPIs with Data Analysts in BAU operations and drive conversations with suppliers for KPI improvements.DQI metrics analysis and engage conversations with supplier for improving data.Identify additional data opportunities with existing retailers, inc. Retailer Data quality KPIs, and work with Ops Strategy to materialize these opportunities.EngagementEstablish and maintain close relationships with suppliers, acting as the point of contact between suppliers and Nielsen.Support the Operations Strategy Team in driving on-ground supplier conversations, testing data quality checks, and other pre-onboarding activities.Coordinate sample data testing with Data Analysts, communicate results to suppliers, and work towards required improvements in data quality.Align on data formats and timeliness expectations with suppliers before handing over to Data Analysts for onboarding. Wowork with the local Ops team or PM to finalize onboarding plans for suppliers linked to RMS coverage expansionUnderstanding of SAP, transactional data handling, FTP, and MFT setup and maintenance. Conduct surveys and retailer discussions on System changeQualificationsStrong technical knowledge and business interpretation of data.Proficient in complex business process modeling and data modeling concepts.Strong analytical and problem-solving skills.Strong knowledge of Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).Technology exposure and tech-savvy.Ability to understand various data and file formats.Ability to interpret different data structures and mapping.General systems understanding from an ETL point of view.Fluent in English; local market language skills (if required by markets)Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable...