Technical Account Manager

Skip to main content Search Find Jobs For Location Search Close Search Sign up for job alerts Go to Saved Jobs Technical Account Manager Technical Account Manager Italy Saved Role Save role Apply now Function Sales Team Customer Technical Services Role Type Permanent Work Location Office Based Date Posted 07/07/2026 Explore this location Take a look at the map to discover what’s nearby. Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.   The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.   The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.  Location: Based in Rome or Milan region (Work from Home combined with face-to-face customer visits) What You'll Do Provide input to the writing of proposals and Statements of Work  Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables  Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)  Assist with assessment and design of solutions as well as post-installation issues Assist with Veeam Software solution implementation effort estimation  Create white papers, solutions guides, best practices, custom documentation, etc.  Deliver onsite knowledge transfer on Veeam Software solutions Document configuration and completed activities  Analyse installed environments and guide optimal Veeam Software configurations  Facilitate communication between client and Veeam support  Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions  Provide input for improvement of process and documentation  Overnight business stays to meet company goals and objectives  What You'll Bring:  VMware VCP, Microsoft MCSE or equivalent experience  Prince 2, ITIL, PMP,  or equivalent experience  Bachelor’s Degree in technology required (A combination of education and experience will be considered)  Hands-on experience with Veeam’s Core products  Proven Consulting and Project Management  experience  Excellent communication, interpersonal and relationship-building skills  Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V  Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)  Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)  Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)  Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)  Experience with Data Management, Data Protection, Data Analytics  Extensive experience with Data Center, Business Continuity and Operating Systems  Experience successfully managing multiple simultaneous...