senior customs analyst - Audit

Now Brewing – Customs and Trade Professionals! #tobeapartner From the beginning, Starbucks set out to be a different kind of company—one that not only celebrated coffee and its rich tradition, but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Our team's vision is to maintain a dynamic place for our partners to unlock strategic value and ensure compliance that enables business success. World-class global brands are not built on products and services alone. They are built on the experience, behaviors, and wisdom of exceptionally talented people. This role will require you to be both exceptional and talented. As a Senior Customs Analyst, you will maintain and evolve our trade compliance controls to align with the standards of our admired brand. Building on a strong ethical foundation, you will ensure international trade activities comply with regulations in both letter and spirit. You will analyze complex trade processes and recommend improvements to increase effectiveness, design, and implementation, informing leaders as they navigate complex trade decisions in a fast‑paced environment. You will support classification, clearance exception resolution, valuation and general ledger analysis, process reviews, supply chain mapping, data analytics, global trade control design and implementation, operational efficiency analysis, network optimization, and audit strategy. As a Senior Customs Analyst, you will: * Provide qualitative advice, guidance, and recommendations beyond quantitative analysis through analytical storytelling * Assist with the development and maintenance of financial controls involving general ledger entries, accounts payable, warehouse receiving, supplier payments, purchase orders, customs declarations, and contracts/agreements * Support the design and implementation of effective risk assessments and audit strategies * Identify new internal control points based on process mapping and analytics * Monitor business changes and anticipate compliance impacts; demonstrate a bias for action * Assist with the development of internal control improvement plans and prepare reporting to support control effectiveness * Identify gaps, perform research, communicate findings succinctly, quantify risk, and make written recommendations with analysis * Review and document current business processes using standard process review methodology * Identify opportunities for process improvements and recommend changes to drive efficiency, time savings, and risk reduction * Design and develop process documentation using standard methods such as flowcharting tools * Perform analytics on customs programs, Starbucks initiatives, and other customs developments * Develop reports, dashboards, and visualizations to support customs activities, audit controls, and KPIs * Perform account reconciliations to support duty and fee payments to customs authorities We’d love to hear from people with: * Customs compliance industry, customs broker, or customs agency experience with working knowledge of U.S. Customs regulations and U.S. entry cross‑border processes (3–5 years) * Internal audit experience and forensic accounting experience are a plus * Experience working on recurring processes or within a team environment, with demonstrated ability to collaborate effectively (1–2 years) * Experience providing business analytics and insights (1–2 years) * Bachelor’s degree (preferred) * U.S. Customs Broker License or equivalent in another country, or future license candidate (preferred) Desired Knowledge, Skills, and Abilities: * Advanced degrees or professional certifications encouraged but not required (CPA, ARM, CRM, BPMP, CQPA, CBPP, Six Sigma) * Undergraduate or graduate degree in accounting, risk management, supply chain, international trade, or equivalent experience * Experience with COSO internal controls, auditing...